Creating a Compliant & Compelling Presentation for ACOs & Hospitals
Feb 21 @ 10:00 am – 11:30 am

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Accountable Care Organizations (ACOs) are experiencing explosive growth, new challenges, and an evolving environment. Hospitals and hospital systems have also experienced many changes over the past few years and are altering their strategies for success. This webinar will provide a brief overview of the ACO environment; the importance of vertical integration and key account management in the hospital system; and which outcomes are important to each environment. In addition, elements of effective proposals will be reviewed, including letters of intent, value propositions, service proposal elements, and implementation strategies. How you investigate, position, and present to ACOs and hospitals can position your organization as a partner of choice in the community.

Continuing Education:   Attendance verification for CE credits upon request


  • ACO and hospital basics
  • Important outcomes in each environment
  • Effective proposal elements
  • Implementation plan suggestions
  • Examples of metrics to track and trend
  • Sample relationship dashboard
  • Sample worksheet for “selling with outcomes”
  • Useful websites to investigate hospital data
  • Reference links

This informative session will benefit administrators, business development/sales leaders and staff, contracting staff, strategic planning leaders, and anyone new to hospice and home health who wants information about ACO and hospital environments, with a focus on challenges and solutions.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Gloria Turner
Turner Healthcare Consulting

REHAB’s Caregiver Transfer Training Workshop! @ REHAB Hospital of the Pacific, Wo1 Conference Room
Feb 23 @ 8:00 am – 5:00 pm

Register here

Devin Otagaki, PT, DPT, ATP

Program Director, Advanced Rehabilitation Technologies

Devin has over 7 years of experience with successfully and safely transferring patients.  At REHAB, she currently works as the Program Director of Advanced Rehabilitation Technologies where she fits custom wheelchairs to patients of all diagnoses.  Devin is also certified as an Assistive Technology Practitioner (ATP), which specializes in matching patients with assistive devices to help them be as independent as possible.

There will be 2 components of this one day workshop:

Session 1:  Informational Lecture

  • Importance of injury prevention
  • Biomechanics of lifting
  • Types of transfers
  • Tips for caregivers
  • Keys to a successful transfer

Session 2:  Hands-on Transfer Training

  • Bed mobility techniques
  • Common areas of concern for pressure injuries
  • Causes of pressure injury
  • Pressure relief
  • How to check for pressure injury


  • Must be a caregiver
  • Must be physically able perform transfers
FREE EVENT Queen’s Speaking of Health – How to Fix a Broken Heart @ The Queen's Conference Center
Feb 27 @ 5:30 pm – 7:00 pm

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A fall or car accident could cause a heart trauma that you might not know about. Or, as you get older, you could have a damaged aortic valve; are you at risk and what are the symptoms? How are lives saved and hearts repaired? Find out with Peter Tsai, MD, medical director of Cardiothoracic Surgery, and Benjamin Plank, MD, interventional cardiologist, from The Queen’s Medical Center.

  • Cardiac and thoracic trauma
  • Penetrating and non-penetrating trauma to the chest
  • Injury to heart valves and vessels
  • Injury to aorta and great vessels
  • Aortic valve stenosis – what is it, who can get it, symptoms and treatment options
  • Transcatheter aortic valve replacement — what is it, how is it done, who can get it

Space is limited. Reservations are required. Register online or call The Queen’s Referral Line at 691-7117.

Parking is available for a $5 flat rate with validation in the Physicians Office Building III, which is recommended since it is the closest to the Queen’s Conference Center. Enter from Lauhala Street. You can also park at the Physicians Office Building I and Miller parking garages for the same $5 flat rate with validation.

Can’t make the lecture? Watch the recording online about 2 weeks after the event on Queen’s YouTube channel: QMCHawaii. Click here to check out our past lectures on stress, Alzheimer’s disease, cancer, stroke, diabetes, bone health, weight loss and more.

New Volunteer Manager Series 3 of 3: Getting & Keeping Volunteers: The Ongoing Recruitment Dilemma
Feb 28 @ 10:00 am – 11:30 am

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Do you ever think “How do I get more volunteers?” Do you find yourself training and training, but the overall volunteer numbers don’t increase much? Are you using the same volunteers over and over while others drift away? Getting and keeping volunteers is the primary challenge for most volunteer managers. Join us to learn how to attract and retain volunteers to your program.

Continuing Education: Attendance verification for CE credits upon request


  • Review the 6 Critical Steps for Effective Volunteer Recruitment guide
  • Avoid the boring approach of “Patient Care Volunteer” and “Office Volunteer”
  • How to make your program the place volunteers want to be
  • Writing position titles and descriptions that attract volunteers
  • Talking about death and dying in ways that promote the benefits of this work, while addressing common concerns of potential volunteers
  • Sample recruitment brochure language
  • Sample position description titles and content
  • Creative programming ideas that attract volunteers and raise the bar for patient/family care
  • Program assessment exercise to identify where and how you are inadvertently turning volunteers away
  • Handout with detailed notes
  • Resources for additional information
  • Reading lists

This informative session was designed with the new volunteer manager in mind, but will benefit both new and experienced volunteer managers, management, and leadership team members.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Gary Gardia, MEd, MSW, LCSW
Gary Gardia, Inc.

Free Advance Care Planning Workshop @ Straub Clinic at Pearlridge Pearlridge Conference Room
Feb 28 @ 4:00 pm – 6:30 pm

Join HPH for a FREE Advance Care Planning Workshop: The Greatest Gift.

Bring your family and friends to learn about what is advance care planning.

You can complete an advance directive, learn about the important role of a health care power of attorney and know the difference between an advance directive and Provider Orders for Life-Sustaining Treatment (POLST). Facilitated by HPH’s Advance Care Planning team.

Thur. Feb. 28, 2019
4-6:30 PM
Straub Clinic at Pearlridge
Pearlridge Conference Room
98-151 Pali Momi St., Suite 142
Aiea, HI 96701
Covered parking structure behind clinic near Big City Diner

REHAB Hospital of the Pacific Supports Proclamation in Recognition of World Lymphedema Day and Establishment of Lymphatic Education & Research Network Hawaii Chapter @ Governor’s Office, Hawaii State Capitol
Mar 6 all-day

Honolulu, HI (February 14, 2019) –REHAB Hospital of the Pacific (REHAB) is supporting the new Hawaii chapter of LE&RN (Lymphatic Education & Research Network) that will be receiving a proclamation from Hawaii Governor David Ige on Friday, February 15, 2019, 9:30 a.m. in recognition of World Lymphedema Day. The annual advocate-driven event that will be held on March 6, 2019 seeks to make cures for lymphedema and lymphatic diseases a global priority. LE&RN is at the forefront of funding research that helps society learn more about the disease in hopes of improving diagnosis and treatments.

Lymphedema is the most common type of lymphatic system disease, it is chronic, often disfiguring and can cause swelling of body parts and often times can be painful. It impedes the ability of people to carry out the activities of everyday life and leave patients vulnerable to life threatening infections.

According to news from researchers funded by the Lymphatic Education & Research Network (LE&RN), more Americans have lymphedema and lymphatic diseases than AIDS, Parkinson’s disease, muscular dystrophy and Alzheimer’s disease combined. It is estimated that Millions worldwide suffer from the disorder or some type of disease of the lymphatic system and many others are at risk, including a 50 percent risk for survivors of breast cancer and 100 percent of those with head and neck cancer. The earlier lymphedema can be found and treated, the more action can be taken to provide preventative and therapeutic options to improve overall outcomes.

Hawaii is the most recent chapter of LE&RN joining 12 other states and 8 countries internationally to support the efforts or raising awareness and strengthening the lymphatic community. Those hoping to support the local LE&RN chapter can visit the LE&RN website at

Working with PEPPER Reports
Mar 14 @ 9:00 am – 10:30 am

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Hospice and home health services continue to evolve, presenting agencies with a variety of challenges.  One major pitfall is failure to adhere to Medicare standards and regulations, which can result in additional medical reviews, documentation requests, and claim denials.  This session will provide an overview of the hospice and home health PEPPER reports and what to monitor to ensure that your agency is in compliance.

Continuing Education: Attendance verification for CE credits upon request


  • Explain what PEPPER reports are
  • How to retrieve your agency’s PEPPER report
  • Review sample hospice and home care PEPPER reports and target areas
  • What it means to be an outlier and what you can do about it
  • Resource links about hospice and home health PEPPER reports, including where to find the PEPPER user guides

This informative session is designed for administrators, directors, patient care coordinators, clinical managers, and QAPI coordinators.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

2019 HADONA Conference KEEP IT CLEAN! Current Trends in Infection Prevention and Maintaining Skin Integrity @ Pomaika`i Ballroom
Mar 15 all-day

Save the Date

CE hours awarded

Vendor Registration Form

Conditions of Participation Series 1 of 4: Overview & Patient Rights
Mar 21 @ 9:00 am – 10:30 am

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This session will review the major changes in the Home Health Conditions of Participation.  The entire philosophy has changed, effectively putting the patient in an active, rather than a passive, role.  Having patient-centered CoPs requires the clinician and home health agency to understand and comply during the entire home health admission, not just at the beginning.  Join this webinar to learn more about the changes, the Patient Rights Condition, documentation, and administration and personnel Conditions.

Continuing Education: Attendance verification for CE credits upon request


  • Overview of key changes
  • First changes in three decades
  • New conditions: QAPI and infection control
  • Expanded patient rights
  • Big changes to aide services
  • Evolving plan of care
  • Principles of new CoPs: patient-centered care, integrated care team, improving patient outcomes, and expanding patients’ rights
  • Patients’ rights
  • Patient and selected representative included in all aspects of care
  • Transfer and discharge policies given to patient
  • Written information given to patients – details of condition reviewed
  • All detailed changes in patients’ rights CoP
  • Organization and administrative services – subunits eliminated
  • OASIS reporting and release of information – revisions to CoPs
  • Personnel qualifications: administrator – new qualifications
  • New clinical manager designation – can have more than one, and can be therapists

Participants will be given an overview of key changes, CoP principles, and details of each condition, along with a link to the final CoPs State Operations Manual

This informative session is designed for home health administrators, clinical directors, clinical managers, QAPI coordinators, field staff, office staff, and clinicians.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Sharon Litwin, RN, MHA
5 Star Consultants, LLC

Conditions of Participation Series 2 of 4: Care Planning & Coordination of Services
Apr 4 @ 9:00 am – 10:30 am