Best Practices for Compliant Social Media Opportunities
Jul 5 @ 9:00 am – 10:30 am

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Social media’s role in healthcare is rapidly evolving from an optional marketing tool to a necessary channel of communication and branding. Social media covers a wide variety of sites and content, and patients and families use it to research and make decisions in their healthcare journey.  Organizations must be diligent in this ever-changing world to harness and use social media effectively.  Integrating and leveraging social media strategically, home health and hospice organizations can reach target audiences, boost patient engagement, enhance branding, and improve outcomes.

Join us to learn how to develop objectives, stay compliant, and define success. This session will also address how customer service can create a better experience for your patients, families, and referral sources.


  • How to get started using social media
  • The most effective social media sites for home health and hospice providers
  • How to brand your organization
  • Components of a robust social media presence and strategy
  • How to increase visibility
  • Laws impacting social media and networking activities
  • Reference links, useful websites and platforms

This informative session would be best suited to owner/operators, administrators, sales and marketing leaders, communications and strategic business development leaders and any staff member who would like to learn more about how to engage and be active on social media and stay compliant.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Reframing Aging: Organizational Adoption & Integration
Jul 9 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

Learn how the City and County of San Francisco Department of Aging and Adult Services (SF DAAS) is working on both the macro and micro levels to adopt and implement a Reframing Aging initiative across the department, as well as with community partners and service providers. Presenters represent all levels of the change process including leadership, communications and community partners. Learn what planning, actions and collaborations are necessary to embark and sustain this wide-scale initiative in an extremely diverse community. Presenters will also discuss how to measure success across the process.

Participants in this web seminar will be able to:

  • Describe the catalyst for SF DAAS to take on a Reframing Aging initiative;
  • Identify what steps on the macro and micro levels are needed to implement and sustain a Reframing Aging initiative;
  • Identify key partners and collaborations—who or what organization needs to be at the table; and,
  • Discuss how to measure success across the process.
Disaster Preparedness for Community-Dwelling Older Adults with Dementia & Caregivers: Key Design Elements & Lessons Learned from a Health System Pilot
Jul 10 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

This web seminar provides a brief overview of risk factors that affect older adults’ and family caregivers’ preparation and response to a natural disaster. Characteristics of recent disasters in Northern and Southern California are summarized to highlight the vulnerabilities of older adults living in areas prone to wildfires and weather emergencies. The design, implementation and evaluation of a pilot program conducted at the VA Palo Alto Healthcare System that targets disaster preparedness of community-dwelling Veterans with dementia and their family caregivers are described. Also discussed are policy and planning implications of lessons learned in the pilot, as well as opportunities for promoting safety for community-dwelling older adults experiencing disasters.

Participants in this web seminar will be able to:

  • List at least three essential steps in preparing community-dwelling older adults for responding to a disaster;
  • Identify at least three supplies that are essential to include in a disaster preparedness kit for a person with dementia;
  • Identify important health and personal information that should be included in disaster preparedness kits for older adults with dementia and their family caregivers; and,
  • Describe at least two possible behavioral interventions to engage persons with dementia experiencing agitation and confusion.
Medication Management
Jul 11 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

*This web seminar is approved for AoTA contact hours in addition to CEUs approved for all ASA web seminars

Research conducted by Home Instead, Inc., franchisor of the Home Instead Senior Care network, indicates that as the number of prescription medications a person (ages 70 or older) takes increases, so do challenges with medication management and potential health risks.

Register for this web seminar to discover the ways medication can jeopardize an older adult’s health and independence. Learn about solutions that could help families and their older loved ones pinpoint potential threats and start conversations that can lead to effective solutions.

Participants in this web seminar will be able to:
• Identify the potential risks associated with medication mismanagement;

• Understand common medication challenges for older adults and signs to watch for when medications are to blame for health issues;

• Recognize risks of common conditions that impact medication management;

• Help strengthen the role of the family in reducing the potential for medication risks; and,

• Learn more about resources to help families feel confident about keeping older adults safe at home.

2018 Social Worker & Chaplain Skills Series 1 of 3: Differentiating Grief from Depression
Jul 12 @ 9:00 am – 10:30 am

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Social workers and chaplains play a vital role in distinguishing between grief and depression.  Is the person sad because of a recent terminal diagnosis?  Are there other cognitive or behavioral manifestations to address?  Has there been an earlier diagnosis of depression?  If so, does your team know how to integrate the diagnosis into the treatment plan?  Grief and depression have different management strategies. This webinar will explain how to differentiate them, explore potential interventions by social workers and chaplains, and recommend how to include and guide team members.


  • Define and differentiate grief from depression
  • Examine and compare diagnostic criteria versus common responses to terminal illness
  • Differentiate between complex/complicated grief and depression
  • Appropriate course of treatment for grief versus depression
  • Tendency to medicalize grief and pathways around it
  • Skills/knowledge base checklist exercise
  • Follow-up exercise for teams
  • Handout with additional lecture notes
  • Extensive resource list

Don’t Miss the Other Social Worker Series Webinars!
Sign up for the 3-part series!

While this informative webinar is designed for social workers and chaplains, all hospice team members and managers will benefit from this important information.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Triad Approaches to Helping Those Dealing with Homelessness, Substance Abuse, and Mental Illness Webinar
Jul 13 @ 12:00 pm – 1:00 pm


Free Zoom Webinar and/or In-person training at Queens Conference Center (QCC)

Helping Hands Hawai‘i administers numerous programs that benefit Hawai‘i’s people especially those programs that help people who are dealing with multiple problems of homelessness, substance abuse and mental illness. Within Helping Hands Hawai‘i are several Behavioral Health Programs including a Housing First Project called Hawai‘i Pathways Project, funded through Hawai‘i Department of Health’s Alcohol and Drug Abuse Division (ADAD). Helping Hands Hawai‘i uses the housing first model to provide housing first, then implement wrap-around support, treatment, and life skill services that are necessary to help individuals to stabilize, improve their quality of life and maintain housing.

Learning Objectives:

  1. Examine the approaches and services use to offer housing first for homeless people in Hawai‘i.
  2. Discuss support services, treatments, and life skill services available through Helping Hands Hawai‘i and their partners to help stabilized high-risk individuals.
  3. Share resources, tips and success stories from Helping Hands Hawai‘i’s Behavioral Health Programs.

Presenter is Heather Pierucki, MA, LMHC, QMHP
Director of Behavioral Health at Helping Hands Hawai‘i

Heather Pierucki, MA, LMHC, QMHP. Heather serves as the Director of Behavioral Health overseeing the Community-Based Case Management/Community-Based Care Coordination, Hawaii Pathways Project and clinical aspects of Representative Payee Services. She is responsible for managing behavioral health contracts that directly serve the low-income and homeless communities with a focus on consumers dealing with mental illness and substance use disorders. She also provides clinical supervision to the Behavioral Health staff and participates in the agency’s Health and Wellness committee.

Heather graduated with her Masters of Arts (MA) in Clinical Mental Health Counseling from Argosy University in Phoenix.

Healthy Aging Summit
Jul 16 – Jul 17 all-day
Community Education & Outreach: Why Is This Critical for Your Agency?
Jul 17 @ 9:00 am – 10:30 am
2018 Virtual Conference – Turning Points – Mastering Transitions in Care @ TBA
Jul 18 – Jul 19 all-day

We are once again hosting a virtual conference in 2018 with the title: “Turning Points – Mastering Transitions in Care”. Hosted by the National Hospice and Palliative Care Organization (NHPCO), the American Academy of Hospice and Palliative Medicine (AAHPM) and the Hospice and Palliative Nurses Association (HPNA) this time 2 half days on July 18 and 19, 2018. This is a popular conference so be sure to register early!

2018 Virtual Conference Objectives:

At the completion of this conference, participants will be able to:

  • Identify key points of transition from patients’, families’ and professionals’ perspectives;
  • Discuss improvements in continuity, communication and provision of care;
  • Describe two or more interdisciplinary strategies to provide high quality hospice and palliative care during key points on transition.

This is a great chance to earn continuing education credits from national experts without having to leave home.

As we have done in the past years, we meet at a central location in Honolulu for both days to watch the streamed live presentations together, starting at 6:30 am HST (12:30 PM EST).

Details for Registration

The Constant Contact event software requires you to register for each day separately.

Please register twice if you want to participate in the entire 2 day conference.

You can register for one or both days, with a discount if you attend both days.

KM Members both days   $40

KM Members Day 1 7/18   $25

KM Members Day 2 7/19   $25


Non-members both days $65

Non-members Day 1 7/18  $40

Non-members Day 2 7/19  $40


Register for Wednesday 7/18 here

Register for Thursday 7/19 here

7th Annual Your Weight Matters National Convention
Jul 19 – Jul 24 all-day

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