Calendar

Feb
19
Wed
Baldrige in Hawaii 2020 Conference @ Hale Koa Hotel
Feb 19 @ 8:00 am – 5:00 pm

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Flyer  |  Agenda

The Hawaii Section of the American Society for Quality (ASQ) and the Hawaii Award of Excellence is hosting the first-ever conference, focused on the U.S. Baldrige Performance Excellence Program, right here in Hawaii.

Baldrige Performance Excellence provides leaders and organizations with an internationally recognized framework to help improve and achieve sustainable results in organizations of any size and within any industry. https://nist.gov/baldrige

The Malcolm Baldrige National Quality Award is the only formal recognition of performance excellence in both public and private U.S. organizations awarded by the President of the United States.

The event will feature nationally recognized speakers speaking on topics including:

  • Creating and Engaging a Mission Driven Culture
  • Aligning the “DNA” of the Organization – Strategy, Systems, and Scorecard
  • Personal accounts on leading an organization on the Baldrige excellence journey
Feb
20
Thu
2nd Annual HiHTM & HISHE Conference & Exp @ Sheraton Waikiki
Feb 20 @ 7:00 am – 5:00 pm

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PDGM Part 3 – Clinical Episode Management Webinar
Feb 20 @ 10:00 am – 11:30 am

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Identify, define, and develop a clinical management program that meets individual patient needs while increasing patient outcomes!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify how an effective clinical management program increases patient outcomes
  • Explain how to complete an accurate, comprehensive, and standardized patient assessment to the agency’s entire interdisciplinary team
  • Understand the importance of interdisciplinary communication
  • Define the impact of case management on management of the 30-day periods and LUPAs
  • Recognize goal-driven care versus task-oriented care

WEBINAR DETAILS
A strong clinical management program is crucial to ensure efficient, cost-effective, and uncompromised quality care delivery under PDGM. Effective clinical management is dependent upon the interdisciplinary team working together in a collaborative manner. Communication is key! This session will identify, define, and develop a clinical management program that meets individual patient needs while increasing patient outcomes.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
This informative session is designed for administrators, supervisors, clinical managers, and intake, billing, and clinical staff.

TAKE-AWAY TOOLKIT

  • Case studies
  • Tips for successful coordination of care
  • Coordination of care audit tool

DON’T MISS PARTS 1 & 2!
This program is the third of three in a series

“PDGM Part 1 – Overview”
Thursday, January 23, 2020

“PDGM Part 2 – Coding”
Thursday, February 6, 2020

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Sharon Litwin, RN, MHA
5 Star Consultants, LLC

Feb
27
Thu
Creating a LGBTQ Caring & Inclusive Program Webinar
Feb 27 @ 10:00 am – 11:30 am

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Learn how to elevate your agency’s level of care and understanding for members of the LGBTQ community and their families.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Differentiate between sex, gender, gender identity, and sexual orientation
  • Define relevant terminology and abbreviations
  • List five key requirements for an LGBTQ inclusive organization
  • Explain three dynamics that lead the LGBTQ community (especially seniors) to distrust healthcare professionals
  • List four relevant ethical and legal challenges
  • Discuss the balance between personal beliefs and compassionate care for all

WEBINAR DETAILS
Healthcare disparities faced by lesbian, gay, bisexual, transgender, and queer/questioning members of the LGBTQ community occur frequently. Individuals and families, especially during end-of-life care, should not face discrimination or be responsible for educating your staff and volunteers. Would an LGBTQ person reviewing your website and marketing materials feel comfortable and welcomed? This webinar is about elevating the level of care and inclusion for members of the LGBTQ population. It will provide the information and tools necessary for agencies to create and maintain a caring and inclusive program. Ensure your organization is well positioned to accept LGBTQ patients and families and understands the skills/interventions to improve bedside care.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
All team and staff members will benefit from this webinar, including leadership, IDT members, and volunteers.

TAKE-AWAY TOOLKIT

  • Language and examples to use in policies, procedures, and marketing materials
  • Sample curriculum outline for staff/volunteer orientation and ongoing training
  • Checklist to assist in conducting an organization wide assessment
  • Handout with additional lecture notes
  • Extensive list of resources at the end of the handout and additional resources about specific topics
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTERS

Gary Gardia, LCSW, APHSW-C
Executive Director APHSW

Kimberly Acquaviva, PhD, MSW, CWE
Betty Norman Norris Endowed Professor at the UVA School of Nursing

Mar
5
Thu
Targeted Probe and Educate Hospice Update & PEPPER Reports Webinar
Mar 5 @ 10:00 am – 11:30 am

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Reduce claim denials and appeals with the Targeted Probe and Educate process and ensure your hospice is confident and equipped to handle a Medicare review.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Define the Targeted Probe and Educate (TPE) process
  • List the current edits being used in targeting hospices across the nation
  • Avoid the top five denial reasons for TPE and understand the documentation requirements
  • Outline the targets that are calculated on the PEPPER reports
  • Detail the targets and PEPPER report data used to evaluate a hospice’s performance
  • Master the requirements for successfully submitting medical records for review

WEBINAR DETAILS
Medicare scrutiny is a long and winding road. While billing the Medicare benefit and receiving payment is relatively easy, there is always review risk. Improve the process by understanding TPE and how to outline a response for a medical review at any level. Examining PEPPER reports and other data analysis will help ensure the agency’s risk from medical review is limited. Avoiding denials is crucial. Don’t get caught assuming everything is in order. Gain the knowledge necessary to ensure your hospice creates accurate documentation and is ready for a successful review.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
This informative session is designed for clinical field staff, quality assurance personnel, operations staff, and the revenue cycle team.

TAKE-AWAY TOOLKIT

  • Checklist for submitting charts for TPE review
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Melinda A. Gaboury
Healthcare Provider Solutions, Inc.

Mar
12
Thu
Create & Maintain a Compliant Marketing Strategy Webinar
Mar 12 @ 9:00 am – 10:30 am

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Is your marketing strategy cutting edge and compliant? Learn how to develop a creative and profitable tool for your agency’s success.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Articulate the major marketing fraud and abuse laws
  • Understand how these laws implicate marketing strategies
  • Identify common noncompliant marketing practices
  • Avoid compliance risks when working with facilities
  • Prevent compliance issues with marketing bonuses, medical director relationships, leases, and other agreements
  • Develop a strategy for responding to competitors’ noncompliant tactics

WEBINAR DETAILS
Changing demographics mean there are more patients than ever, yet hospice and home care agencies are chasing after fewer referrals, because of increased competition. Providers feel significant pressure to identify and develop effective marketing strategies. This can produce the appearance of success in terms of increased referrals and revenues, but overall can lead to greater compliance risks.

There are numerous compliance risks in marketing and relationships with referral sources. For example, common business marketing ideas – discounts, coupons, rewards to strong referral sources – are illegal under federal law. Marketing strategies must be carefully analyzed to avoid fines, penalties, False Claims Act actions, and criminal prosecutions. Agencies must also understand the applicable fraud and abuse rules that impact compliance efforts. Noncompliance can result in a marketing “success” becoming a source of significant civil penalties and even criminal prosecutions. This webinar will cover common pitfalls and areas of government scrutiny to ensure consistent, compliant marketing.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
This informative session is designed for administrators, owners, marketers, marketing managers, and compliance officers.

TAKE-AWAY TOOLKIT

  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Robert W. Markette, Jr. CHC
Hall, Render, Killian, Heath & Lyman, P.C.

Mar
13
Fri
Advanced EFM & Documentation/Legal Issues @ Halekulani
Mar 13 – Mar 14 all-day

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ABOUT THIS CONFERENCE

Day One: Advanced Fetal Monitoring
Morning Session: Join Lisa Miller for an interactive session that includes a self-assessment, physiology based FHR interpretation and standardized tracing management as well as cord gas analysis and uterine acid-base. Labor curves, the ARRIVE trial, and NTSV management considerations will also be covered.

Afternoon Session: Learn a simplified approach to EFM interpretation & management that is evidence- and consensus-based. Review algorithms for Category II management and discuss individualization of intrapartum care. Work collaboratively on an FHR tracings practicum (you will be able to keep the tracings) which will then be reviewed with all participants. As always, the program will include the most recent evidence available.

Day Two: Documentation & Legal Issues
Morning Session: Join Becky Cypher for an in-depth review of all things documentation. Whether you are a nurse, midwife, physician or risk manager, learn the most important principles of documentation and record-keeping, including real-life examples of both success and failure, from one of the top medico-legal experts in the country.

Afternoon Session: Becky is joined by Lisa Miller for an afternoon of case studies, a review of common medico-legal theories, and a deposition survival guide invaluable for your cache of knowledge.

Educational Objectives
At the end of this educational activity, participants will be able to:
• Practice application of NICHD definitions through self-assessment
• Identify key concepts regarding the 2008 NICHD workshop report
• Review fetal-uteroplacental physiology and the impact on fetal oxygenation
• Describe labor effects on uterine muscle acid-base
• Recognize complex factors influencing the oxygenation pathway in EFM
• Apply a standardized, consensus-based approach to EFM management
• Describe frequent errors/allegations related to obstetric liability
• Explain physiologic rationale and research for corrective measures used in Cat II/III tracings
• Discuss complex case studies including second stage, signal ambiguity, and EFM
interpretation & management
• Report key findings of the ARRIVE trial/related studies
• Restate four elements of an EFM liability claim
• Summarize important elements of intrapartum EFM documentation
• Identify the relationship between documentation & deposition
• List at least three tips for surviving a deposition

Mar
19
Thu
Recruiting & Retaining Millennials, Gen Z & Nexters Webinar
Mar 19 @ 9:00 am – 10:30 am

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Learn how to manage your agency’s online appearance and effectively interview, hire, onboard, and coach a new generation of employees for top performance.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Evaluate your agency’s online presence
  • Spruce up your agency’s first impression on the web
  • Use the latest sources for recruiting the next super stars
  • Maximize the onboarding process
  • Revamp the office environment
  • Coach and reward your team

WEBINAR DETAILS
Some remember when newspaper ads, headhunters, rolodexes, and telephones were used to find the perfect employee. Times change, and so should your organization. Today’s candidates have never seen a rolodex or newspaper ad. It’s imperative to “go digital” and fully understand social media and its place in a hiring strategy. Your agency’s success depends on letting go of “doing things the way you’ve always done them” and embracing new opportunities.

Adding in new interviewing techniques, managing styles, and benefits requirements are valuable changes, but watch out! Similar to HR and the healthcare industry, social media is full of compliance landmines and legalities. This seminar explores the myriad of pitfalls in today’s recruiting environment and provides a guide of digital tools and how to use them to your advantage. Onboarding and coaching techniques, “new” benefits desired by applicants, and a compliance framework will also be covered.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
This informative session is perfect for human resource professionals, clinic managers, hiring personnel, recruitment specialists, and anyone wanting to better understand Millennials, Generation Z, and Nexters.

TAKE-AWAY TOOLKIT

  • Sample online ads for key positions
  • Sample screening questions
  • Cheat sheet of key social media and recruiting sites
  • Sample onboarding schedule and letter
  • Sample performance objectives
  • Sample of “new” benefits required by today’s employee
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Mar
26
Thu
How to Develop a Sustainable Remote Patient Monitoring Telehealth Program Webinar
Mar 26 @ 9:00 am – 10:30 am

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Are you looking for a competitive advantage that also increases patient and family satisfaction? An RPM program can do just that for your agency by improving overall patient oversight and quality of care.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • List the critical components of a successful, sustainable remote patient monitoring (RPM) program
  • Explain the clinical and operational advantages of using RPM as part of a comprehensive care management program
  • Understand the role of RPM as part of value-driven patient care
  • Distinguish the types and uses of digital technologies utilized in RPM
  • Identify the most appropriate technologies for your organization
  • Summarize applicable laws and regulations impacting your program’s design

WEBINAR DETAILS
The evolving opportunities and options available now in the field of remote patient monitoring (RPM) are abundant. In health care settings, successful RPM programs require thoughtful use of people, processes, and technologies. RPM programs extend the reach of the clinician and save time, money, and lives by improving the quality of life for patients and caregivers. Expected benefits of RPM are clinically driven appointments rather than calendar-driven, lower readmission rates, fewer emergency room visits, improved medication adherence and pain monitoring. Video visits can augment in-person visits and provide clinical and social support to families as well as patients. Depression, anxiety, and social determinants of health can be monitored on patient-centric timeframes. This program will include the necessary aspects of establishing or improving your RPM program, a review of the available technologies, and how to select the most appropriate ones.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?
This informative session is well suited for operations and clinical staff who want to establish or improve existing remote monitoring programs.

TAKE-AWAY TOOLKIT

  • Sample policies and procedures
  • HIPAA compliance resource links
  • Interactive tool for selecting vendors/technology
  • Interactive quiz

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Alexis Silver, MBA
Alexis Silver Consulting

Mar
30
Mon
Patient-Driven Payment Model (PDPM) Training @ Arcadia
Mar 30 @ 9:00 am – 4:30 pm

Click here to register

The implementation of PDPM on October 1, 2019 has come and gone; however, the complexities continue. With the largest change in skilled nursing facility (SNF) Medicare Part A reimbursement since 1998, we expected challenges with implementation and we were not disappointed. Questions continue related to skilled level of care, primary diagnosis, case mix components and billing….to name a few.

This all-day training session will cover all components that are used to establish the SNF Medicare Part A rate, as well as focus on areas related to frequently asked questions over the initial months of implementation.

  • Preadmission process
  • Primary diagnosis
  • Section GG process
  • Documentation
  • Rates

This interactive session will include key components listed above and how your facility can focus on key areas impacting compliance and reimbursement.

This continuing nursing education activity was approved by the Pennsylvania State Nurses Association Approver Unit, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

These nursing credits are approved by ANCC and can be used in Hawaii.