Mediation Skills: Peaceful Resolution and Soothing Communication Tips Webinar
Jun 15 @ 12:00 pm


Free Zoom Webinar and/or In-person training at Queens Conference Center (QCC)

Mediation is at the core of dispute resolution. By educating and helping people to resolve conflict, their quality of life is enhanced and as well as that of their family, friends, neighbors and co-workers. The Mediation Center of the Pacific, Inc. provides Hawai‘i residents with peaceful approaches to working through conflict through programs and processes that meet the unique needs of Hawai‘i’s culturally diverse population.

  1. Discuss the techniques for good negotiation and dispute resolution.
  2. Examine how to practice processes needed to advance negotiation to peaceful resolution.
  3. Share case studies of how people have negotiated and resolve conflict creatively.

Trainer is Tracey Wiltgen, JD, is the executive Director of the Mediation Center of Pacific, Inc.

2018 NASW National Conference @ Marriott Wardman Park Hotel
Jun 20 – Jun 23 all-day

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“Shaping Tomorrow Together”

The meeting of the profession will convene more than 2,000 social workers, like-minded professionals, and social work thought leaders for four days of unparalleled opportunities for professional development, continuing education, networking, and thought-provoking conversations tackling the most pressing issues facing the social work profession across the world.

We look forward to seeing you at the 2018 NASW National Conference!

The Real Deal on Dementia: Sexuality, Early Detection, & Understanding Dementia Behaviors @ Alzheimer's Association, Aloha Chapter Office
Jun 23 @ 8:30 am – 11:30 am

A free training for CNAs and professional caregivers

“Sexuality and Aging”
Ritabelle Fernandes, M.D. Associate Professor, Department of Geriatric Medicine, John A. Burns School of Medicine, University of Hawaii

“Early Recognition of Dementia”
Kamal Masaki, M.D. Professor and Chair, Department of Geriatric Medicine, John A. Burns School of Medicine, University of Hawaii

“Managing Dementia Behaviors without Drugs”
Aida Wen, M.D. Associate Professor, Department of Geriatric Medicine, John A. Burns School of Medicine, University of Hawaii

Free parking
Certificates of Completion provided
Please RSVP by Monday, June 18 to:
Sponsored in part by the Geriatrics Workforce Enhancement Program

2018 National School-Based Health Care Convention @ JW Marriott
Jun 24 – Jun 27 all-day
Finding the Balance: Enhancing Self-Efficacy in Persons Living with Dementia
Jun 26 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

*This web seminar is approved for AoTA contact hours in addition to CEUs approved for all ASA web seminars

Few attributes of personhood are more zealously protected than self-determination, and few fears more troubling than the fear of losing independence. For people with dementia this can be particularly intense. Using stories taken from experience, Dr. Wehry will illustrate why preserving autonomy and enhancing self-efficacy in people with dementia are important. She’ll discuss ways professionals can support individuals living with dementia—and their families—in making decisions, even in the context of diminished decision-making capacity.

Participants in this web seminar will be able to:

  • Distinguish between autonomy, independence and self-efficacy;
  • Describe approaches to dealing with diminishing decision-making capacity in persons with dementia;
  • Discuss the positive benefits of self-efficacy on health and well-being; and,
  • Describe ways to enhance self-efficacy in persons with dementia.
What We Know About Hoarding Disorder: Research and Treatment Innovations
Jun 28 @ 7:00 am – 8:00 am

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Not a Member? Join ASA or register for this event for $49

Includes complimentary CEUs*

Hoarding disorder is a complicated, painful and difficult-to-manage mental health disorder. It interferes with a person’s day-to-day life, including affecting cooking, cleaning and using the bathroom. It can even threaten health and life through tripping and fire hazards. This web seminar will feature three experts on hoarding disorder discussing their recent research and innovations in treating older adults, who are disproportionately affected by hoarding.

Participants in this web seminar will be able to:

  • Describe recent innovations in the treatment of hoarding disorder among older adults;
  • Describe how recent research on hoarding disorder in older adults may inform clinical practice; and,
  • Discuss partnerships between academics and clinicians and government agencies to address the problems caused by hoarding in older adults.
2018 Deep Dive into Compliance Details Series 2 of 2: Communication, Internal Monitoring, Disciplinary Guidelines & Corrective Actions
Jun 28 @ 9:00 am – 10:30 am

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This session will focus on the remaining four elements of an effective compliance program:

  • Developing effective lines of communication
  • Internal monitoring and auditing
  • Enforcing standards through well-publicized disciplinary guidelines
  • Promptly responding to offenses and taking corrective action

The webinar will also address measurement options and tips for dealing with oversights. Do you have effective compliance protocols? What reporting mechanism is used and is it anonymous? Is the scope of the compliance risk assessment broad enough? Does it drive internal monitoring and auditing? What type of investigative process has been established and implemented? How are corrective action plans developed and documented? Attend this two-part series to ensure you understand the essential elements of an effective compliance program.

Best Practices for Compliant Social Media Opportunities
Jul 5 @ 9:00 am – 10:30 am

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Social media’s role in healthcare is rapidly evolving from an optional marketing tool to a necessary channel of communication and branding. Social media covers a wide variety of sites and content, and patients and families use it to research and make decisions in their healthcare journey.  Organizations must be diligent in this ever-changing world to harness and use social media effectively.  Integrating and leveraging social media strategically, home health and hospice organizations can reach target audiences, boost patient engagement, enhance branding, and improve outcomes.

Join us to learn how to develop objectives, stay compliant, and define success. This session will also address how customer service can create a better experience for your patients, families, and referral sources.


  • How to get started using social media
  • The most effective social media sites for home health and hospice providers
  • How to brand your organization
  • Components of a robust social media presence and strategy
  • How to increase visibility
  • Laws impacting social media and networking activities
  • Reference links, useful websites and platforms

This informative session would be best suited to owner/operators, administrators, sales and marketing leaders, communications and strategic business development leaders and any staff member who would like to learn more about how to engage and be active on social media and stay compliant.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Reframing Aging: Organizational Adoption & Integration
Jul 9 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

Learn how the City and County of San Francisco Department of Aging and Adult Services (SF DAAS) is working on both the macro and micro levels to adopt and implement a Reframing Aging initiative across the department, as well as with community partners and service providers. Presenters represent all levels of the change process including leadership, communications and community partners. Learn what planning, actions and collaborations are necessary to embark and sustain this wide-scale initiative in an extremely diverse community. Presenters will also discuss how to measure success across the process.

Participants in this web seminar will be able to:

  • Describe the catalyst for SF DAAS to take on a Reframing Aging initiative;
  • Identify what steps on the macro and micro levels are needed to implement and sustain a Reframing Aging initiative;
  • Identify key partners and collaborations—who or what organization needs to be at the table; and,
  • Discuss how to measure success across the process.
Disaster Preparedness for Community-Dwelling Older Adults with Dementia & Caregivers: Key Design Elements & Lessons Learned from a Health System Pilot
Jul 10 @ 7:00 am – 8:00 am

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Includes complimentary CEUs*

This web seminar provides a brief overview of risk factors that affect older adults’ and family caregivers’ preparation and response to a natural disaster. Characteristics of recent disasters in Northern and Southern California are summarized to highlight the vulnerabilities of older adults living in areas prone to wildfires and weather emergencies. The design, implementation and evaluation of a pilot program conducted at the VA Palo Alto Healthcare System that targets disaster preparedness of community-dwelling Veterans with dementia and their family caregivers are described. Also discussed are policy and planning implications of lessons learned in the pilot, as well as opportunities for promoting safety for community-dwelling older adults experiencing disasters.

Participants in this web seminar will be able to:

  • List at least three essential steps in preparing community-dwelling older adults for responding to a disaster;
  • Identify at least three supplies that are essential to include in a disaster preparedness kit for a person with dementia;
  • Identify important health and personal information that should be included in disaster preparedness kits for older adults with dementia and their family caregivers; and,
  • Describe at least two possible behavioral interventions to engage persons with dementia experiencing agitation and confusion.