Calendar

May
23
Thu
Agency Success & Leadership Excellence Series 2 of 3: Using Accountability to Boost Performance
May 23 @ 9:00 am – 10:30 am

More information

Healthcare organizations are immersed in change, which can cause misalignment in setting shared goals and managing people’s performance.  This webinar will help leaders boost organizational accountability and improve implementation of a plan for managing all levels of performance.  Strong performance planning is proven to increase employee satisfaction, which leads to better patient outcomes.

Attendance certificate provided to self-report CE credits

HIGHLIGHTS

  • Key forces diminishing organizational and individual accountability and commitment
  • Methods to enhance commitment and accountability to peak performance
  • Coaching methods that range from motivation to holding tough talks
  • How to best implement a performance management plan
  • How to hold a performance management discussion, gain and give feedback, set goals, and establish plans for future performance growth
  • Calibrating performance evaluations and ratings across your team
  • Using performance management as an opportunity to develop people and build a strong bench
  • TAKE-AWAY TOOLKIT
  • The Prince Health LLC Performance Accountability and Motivation checklist
  • Personal development plan of action

WHO SHOULD ATTEND?
This webinar is designed for all levels of home healthcare and hospice executives and managers, including senior leaders, clinical managers, and human resources experts.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Larry Prince, Ed.M.
Prince Health, LLC

May
30
Thu
Effectively Managing Hospice Live Discharges Part 1: Measuring, Monitoring, Guidelines & Regulations
May 30 @ 9:00 am – 10:30 am

More information

As live discharges continue to draw the interest of CMS, the OIG, and MedPac, it is critical for your agency to proactively monitor and manage this complex, challenging regulation.  This webinar will address live discharges from many important perspectives:  business, beneficiary rights, and regulatory compliance.  It will cover the five types of live discharges, regulations for each, and how to audit and work with frontline staff to be more proactive.  Participants will receive an audit tool and learn to use monitoring tools and reports for benchmarking and measuring compliance as a way to prevent unwanted scrutiny.

Attendance certificate provided to self-report CE credits

HIGHLIGHTS

  • What the regulations say and mean
  • When can a live discharge be initiated?  By whom?
  • Importance of monitoring and measuring
  • Government agencies’ focus
  • How to use hospice PEPPER reports
  • TAKE-AWAY TOOLKIT
  • NHPCO compliance guide Discharge from the Medicare Hospice Benefit
  • New Hospice Condition Code for Out of Service Area Discharges
  • Hospice live discharges audit tool
  • Hospice PEPPER User’s Guide, 7th Edition
  • Newsline NHPCO – A Hospice Provider’s Guide to Live Discharges

DON’T MISS PART 2!
This program is the first of two in a series
“Effectively Managing Hospice Live Discharges Part 2:
Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum”
Thursday June 6, 2019

WHO SHOULD ATTEND?
This informative session is designed for all clinical leadership and clinical management/supervisors, QA staff, CFOs, medical directors, staff education RNs, assessment teams, MSWs, and administrators.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Kathy Ahearn, RN, BSN, PHN

Jun
6
Thu
Effectively Managing Hospice Live Discharges Part 2: Eligibility Assessment, Documentation, Discharge Planning & the Care Continuum
Jun 6 @ 9:00 am – 10:30 am

More information

Live discharges are when patients’ hospice services must be discontinued due to ineligibility or other reasons.  This can often result in feeling like the services we touted are now yanked away.  Does your staff know the difference between a revocation and a live discharge and how to continually assess patients’ eligibility?  The chances are one in five that a patient will face a live discharge.  Therefore, eligibility and live discharge are ongoing issues that should be addressed in IDG.  Is your agency prepared for ongoing eligibility assessment, discharge planning, and mechanisms to help patients receive continued support even after hospice services are discontinued?  Do you know the characteristics of problematic live discharges?  Does your agency use those practices?  What live discharge reports and statistics are reviewed by the government?  Are you operating under the radar?  Attend this informative webinar to learn the answer to these questions and more.

HIGHLIGHTS

  • Regulatory guidance regarding hospice live discharges
  • Importance of ongoing eligibility assessment
  • The when, who, and how of planning a hospice live discharge
  • Characteristics of hospice programs with problematic live discharges
  • How to use hospice PEPPER reports and the live discharge data that is the government’s focus
  • TAKE-AWAY TOOLKIT
  • NHPCO compliance guide Discharge from the Medicare Hospice Benefit
  • New Hospice Condition Code for Out of Service Area Discharges
  • Hospice live discharges audit tool
  • Hospice PEPPER User’s Guide, 7th Edition
  • Newsline NHPCO – A Hospice Provider’s Guide to Live Discharges
  • Characteristics of Hospice Programs With Problematic Live Discharges
  • Live Discharges Handle with Care

WHO SHOULD ATTEND?
This informative session is designed for all clinical leadership and clinical management/supervisors, QA staff, CFOs, medical directors, staff education RNs, assessment teams, MSWs, and administrators.

DON’T MISS PART 1!
This program is the second of two in a series
“Effectively Managing Hospice Live Discharges Part 1:  Measuring, Monitoring, Guidelines & Regulations”
Thursday, May 30, 2019

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Kathy Ahearn, RN, BSN, PHN
Ahearn Advisement Partners

Jun
10
Mon
OASIS-D: 50 Shades of Grey @ Ala Moana Hotel
Jun 10 @ 8:00 am – Jun 11 @ 5:00 pm

Flyer

A Free In-Person or Virtual Event for Home Health Agencies!

Program  Overview: Join Mountain-Pacific Quality Health and the Healthcare Association of Hawaii for a two-day OASIS home health workshop! Participants will have the opportunity to apply OASIS-D guidance to patient scenarios and receive guidance about some of the toughest OASIS-D items home health agencies encounter. In addition, the Centers for Medicare & Medicaid Services (CMS) criteria for accurately assessing and completing OASIS-D “M,” “GG” and “J” items will be defined. These are critical to outcome/ process measures scores, case-mix scores and agency reimbursement. Participants will also learn how to correctly apply knowledge of OASIS-D, conventions and CMS guidance in multiple case scenarios.

Speaker: Arlynn  Hansell, PT, HCS-D, HCS-H, HCS-O, COS-C, been a physical therapist in the home health setting since October 1998, holding positions of field therapist, rehab manager and quality/compliance assurance. As owner of Therapy and More, LLC, she assists agencies in achieving therapy documentation and practice excellence to better position themselves against auditors. Consulting services further consist of OASIS auditing and coding practice. She has been a member of the American Physical Therapy Association since 1995, where she recently served as the vice president of the home health section.

Registration:  Click here to register to attend in-person or virtually. More instructions for virtual attendees will be sent after registration is complete.

Questions? Contact Nickola Bratton, Mountain-Pacific Quality Health, at nbratton@mpqhf.org or (303) 726-5013.

Continuing Education: This continuing nursing education activity is pending approval for 13 contact hours by Oregon Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. State licensure boards have final authority on the acceptance of individual courses. There is no conflict of interest for any planner or presenter with this learning activity.

Brought to you by the Healthcare Association of Hawaii (HAH) and Mountain-Pacific Quality Health, the Medicare Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for Montana, Wyoming, Alaska, Hawaii and the U.S. Pacific Territories of Guam, American Samoa and the Commonwealth of the Norther n Mariana Islands, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 11SOW -MPQHF-HI-B1-10-10

Jun
13
Thu
Agency Success & Leadership Excellence Series 3 of 3: Hire Well, Live Well™ – Minimizing Turnover & Maximizing Productivity
Jun 13 @ 9:00 am – 10:30 am

More information

The expression Hire Well, Live WellTM grows more significant in the face of unprecedented healthcare industry changes.  How satisfied are you with the people you hire?  This webinar will enhance your skills and understanding of the hiring process.  Improved interviewing skills and hiring proficiency ensure stronger employment decisions, reduced turnover, and a more productive, coordinated team.  Participants will also learn employee onboarding methods that will set new employees up for success.

HIGHLIGHTS

  • Build an aligned and strategic approach to hiring
  • How to approach and plan for the interview process
  • Stages of the interview and hiring process
  • Advanced interviewing skills, with a focus on behavioral questioning and motivational fit
  • How to interpret a candidate’s responses to your questions
  • Calibrate a team approach for decision making
  • Methods for improving the onboarding process
  • TAKE-AWAY TOOLKIT
  • The Prince Health LLC Hire Well, Live WellTM checklist
  • Personal development plan of action

WHO SHOULD ATTEND?
This webinar is designed for all levels of home healthcare and hospice executives and managers, including senior leaders, clinical managers, and human resources experts.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Larry Prince, Ed.M.
Prince Health, LLC

Jul
9
Tue
Partnership Series 1 of 3: Building Strong & Compliant Skilled-Nursing Partnerships
Jul 9 @ 9:00 am – 10:30 am

More information

Estimates for long-term-care expenditures continue to rise.  According to the US Census Bureau, just over 5% of the 65+ population occupy nursing homes, congregate care, assisted living, and board-and-care homes; 4.2% are in nursing homes.  Patients who reside in skilled-nursing facilities tend to be more acute and fragile, so hospice can provide many benefits for those residents.

However, the skilled-nursing facility (SNF) environment is changing in meaningful ways in 2019.  Reimbursement requirements are easing the documentation requirements.  PDPM (Patient Driven Payment Model) will be implemented, which will be a new classification system.  In addition, the SNF Value-Based Purchasing (VBP) Program’s 30-day all-cause readmissions started for fiscal year 2019 in October 2018.  This program will address SNF reimbursements, regulations, and staff.  What are their needs and struggles?  How can we provide solutions and drive value to the nursing facilities?  This session will benefit staff newly involved with SNFs and others who want more information.

HIGHLIGHTS

  • Statistics, definitions, and types of SNF care
  • Organization structure and staff roles
  • Reimbursement environment and why outcomes matter
  • Elements of contracting
  • Hospice value proposition and strategies for a successful partnership
  • Suggested marketing tools
  • TAKE-AWAY TOOLKIT
  • Sample tool for staff roles and potential needs
  • Sample checklist of marketing tools
  • Useful websites

WHO SHOULD ATTEND?
This informative session is directed to new hospice sales professionals, staff members involved in the SNF environment, sales managers, administrators, and team members wanting insight into SNFs and how hospice can help patients in those facilities.

Jul
18
Thu
Partnership Series 2 of 3: Building Strong & Compliant Hospital Partnerships
Jul 18 @ 9:00 am – 10:30 am

More information

The hospital environment has faced many challenges in recent years, and hospice and home health providers are becoming strong partners to the acute-care sector.  This webinar will delve into the organizational structure, hospital reimbursement, and challenges facing hospital leadership.  Why is it important for providers to understand hospitals’ concerns around data and analytics, population health services, value-based payments, operational effectiveness, and cybersecurity?  How can your organization become the partner of choice for a hospital?  This session is designed for staff just getting oriented to the hospital environment and identifying the value proposition of your organization.

HIGHLIGHTS

  • Hospital trends
  • Hospital environment challenges and concerns
  • Uncovering outcomes that can help develop a value proposition
  • How to discuss your organization in a C-level meeting
  • Home health, palliative care, and hospice collaboration efforts
  • TAKE-AWAY TOOLKIT
  • Tools to use in collaboration efforts, including a hospital protocol questionnaire
  • Instructions on how to customize proposal information
  • Helpful links and websites

WHO SHOULD ATTEND?
This informative session is designed for sales staff, sales managers, and business development staff.  It will also benefit new staff members by providing information on navigating the hospital environment.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

MEET THE PRESENTER
Gloria Turner
Turner Healthcare Consulting

Jul
24
Wed
Advance Care Planning Medical Assistant and Licensed Practical Nurse Class @ Hawai‘i Pacific Health - Learning Resource Center, Room 101
Jul 24 @ 8:00 am – 12:00 pm

hawaiipacifichealth.org

This class is offered for medical assistants, licensed practice nurses and other clinicians to promote ACP introductions and will review key elements and processes related to ACP, advance directives and Provider Orders Life-Sustaining Treatment (POLST) in the clinic.

Course Objectives:

  • Apply ACP resources to promote advance care planning discussions.
  • Promote patients’ knowledge of advance directives including health care power of attorney designation.
  • Describe the differences between the an Advance Directive and Provider Order for Life- Sustaining Treatment (POLST) and implement correct documentation of these documents.
  • Implement and standardize ACP processes in the clinic.

Hawai‘i Pacific Health – Learning Resource Center, Room 101
793 S Hotel Street (Next to Straub Medical Center)

Select one date to attend:

January – Tuesday, 1/22/2019 from 8am-12pm         July – Wednesday, 7/24/2019 from 8am-12pm

April – Wednesday, 4/10/2019 from 8am-12pm         October –Thursday, 10/10/2019 from 8am-12pm

Registration:

HPH employees: Manager’s approval is required prior to registering AND register online through HPH Learning Center (HLC). Type in catalog: ACP, MA or LPN; Select course: HPH – Advance Care Planning (ACP) Medical Assistant/Licensed Practical Nurse Class

Non HPH participants:

Register online: https://www.hawaiipacifichealth.org/health-wellness/continuing-education/

Contact Michelle Cantillo, RN, HPH ACP Coordinator at 808-535-7874 or via email michelle.cantillo@hawaiipacifichealth.org for any questions.

Jul
25
Thu
Hospice Billing Series 1 of 3: Eligibility Requirements & Notice of Election
Jul 25 @ 9:00 am – 10:30 am
Aug
1
Thu
Partnership Series 3 of 3: Building Strong & Compliant Assisted-Living Partnerships
Aug 1 @ 9:00 am – 10:30 am