Avoiding the Top Five Survey Deficiencies Webinar

September 5, 2019 @ 9:00 am – 10:30 am

A bad survey can create many problems for a provider, from disrupting a plan of correction to potential termination of Medicare provider agreement and/or license.  Avoiding a bad survey requires providers to maintain compliance.  Awareness of surveyors’ focus areas helps to ensure compliance.  Medicare also helps this effort by sharing industry survey data.  This seminar will look at current survey data and trends to identify areas of significant survey focus.

In addition, CMS recently revised Appendix Q of the State Operations Manual, which governs immediate jeopardy determinations and enforcement.  Since publication of the revised Appendix Q, there has been a noticeable increase in surveys resulting in immediate jeopardy determinations.  This program will review key changes to Appendix Q to help providers understand what can lead to immediate jeopardy determinations, as well as compliance strategies for areas of heightened surveyor focus.  Join us to learn how your agency’s compliance program can help maintain compliance between surveys and some strategies for use during the survey.

Attendance certificate provided to self-report CE credits.


  • Top areas of surveyor focus based upon survey data
  • Why certain administrative issues are of great concern to surveyors
  • Key changes CMS made to Appendix Q and their impact
  • How agency administration can lead to condition-level findings, even with quality patient care
  • Insight into how a compliance program can be leveraged to increase survey readiness
  • The immediate jeopardy process
  • Process to appeal Medicare termination provisions

“Conducting Mock Surveys to Assess Survey Readiness” Thursday, February 7, 2019

This informative session is designed for administrators, clinical managers, nurses, compliance officers, compliance staff, executives, and management.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization’s use only.

Robert W. Markette, Jr. CHC
Hall, Render, Killian, Heath & Lyman, P.C.