SupervisionPlus® Training


March 6, 2020 

Ala Moana Hotel (Garden Lanai Room)

Registration and Continental Breakfast opens at 8:00 am; Workshop is from 9:00 am – 4:30 pm

OverviewContinuing Education CreditsRegistrationFees/PaymentHotel Information and Parking


Creating a culture of accountability has never been more important for healthcare organizations. Managers and directors are challenged to do more with less while guiding their staff to optimal productivity, higher patient and family satisfaction scores, and greater outcomes of care. Leaders, from front line supervisors to CEO’s, need tools to meet the expectations of healthcare’s new challenges. Ironically, most industry supervisors have never gone through supervisory training.

SupervisionPlus® is a certificate program designed specifically for supervisors, managers and directors in healthcare organizations. SupervisionPlus® is a full-day skill development, how-to-do-it training. Supervisors and managers not only learn the most effective strategies for supervising and motivating staff, they also learn the newest supervisory approaches for increasing the morale, team commitment and retention of valuable employees.

Learning Objectives:

Attendees of this workshop will:

  1. How to deal with a supervisor’s most challenging employee and what to do when all else fails.
  2.  Why certain types of supervision will not motivate some employees.
  3.  How the wrong approach to supervision can actually de-motivate better employees and often lead to high turnover.
  4.  What the four major approaches to supervision are and when to use each approach.
  5. How to determine the “functional level” of each employee and how to use this knowledge to improve their motivation, performance and commitment.
  6.  What are the best approaches for improving staff morale, commitment and retention. Note: Retention is at a crisis level!
  7. How to best supervise and motivate staff at all levels in highly regulated and high pressure environments.



Bob Fazzi
Managing Partner and Founder
Fazzi Associates

Bob is the founder of Fazzi Associates, one of the oldest and largest home care and hospice consulting, training, outsourcing and research firms in the nation. Bob is a nationally recognized speaker, author, futurist and change expert. He is widely published in trade journals and the author of a number of books including Management Plus™, published by McGraw Hill and named a main selection on Fortune Magazine’s Book of the Month Club.

He has been Director or Co-Director of many of Fazzi’s national studies including serving as lead researcher for Fazzi’s four best practice National State of the Home Care and Hospice Industry studies. He has provided organizational, planning and change services to home care agencies, hospices, associations and a broad range of community-based health care systems for over forty years.  In Hawaii, Bob has worked with organizations ranging from HMSA, the Hawaii Home Care and Hospice Association, State Department of Education and Department of Mental Health.   He has provided management training and organizational development support to such agencies as Mental Health Kokua and Seagull Schools.

*Fazzi is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. This training has been approved for 6 nursing contact hours.

*Fazzi has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). This training has been approved for .6 IACET CEUs.

This program is approved by the National Association of Social Workers – Hawai’i Chapter (Approval HI62792020-132) for up to 5.5 Social Work continuing education contact hour(s).

State licensure boards have final authority on the acceptance of individual courses.

There is no conflict of interest for any planner or presenter with this learning activity.
No Commercial company support. 
The planners and presenter have no proprietary interest in any product, instrument, device, service, or material discussed in this activity. Fazzi Associates provides the compensation related to this presentation.

To receive a Certificate of Completion, individuals pursuing NASW credits must:

  • Ensure the registration fee is paid
  • Participants must sign-in
  • Participants must complete the HAH evaluation at the end of the workshop.  
  • The number of CEs issued is commensurate with participation/attendance. 

 Certificates of Completion for NASW credits will be emailed to eligible participants after the event; please allow 30 days for processing.

 For individuals pursuing ANCC or IACET credits: 

  • After the training, participants will receive an email with their login credentials and evaluation instructions for the Fazzi Learning Center
  • Participants will be instructed to complete a post-test and course evaluation form
  • Participants will have three (3) attempts to successfully complete the post-test
  • Participants will then be able to download their contact hours certificate

Questions? Contact Lori Henning at

Registration has closed for this event.


Registration fee:

The registration fee includes the training, access to conference materials, continental breakfast, buffet lunch, and validated self-parking at the Ala Moana Hotel parking garage on March 6, 2019.

HAH Members:  $179 per person
Non-Members: $199 per person
Click here to pay via credit card (see below for how to pay by check).
Make checks out to HHERF and mail to:

Healthcare Association of Hawaii
707 Richards Street, PH2
Honolulu, HI 96813

*Cancellations will be charged a processing fee.  Cancellations must be received 72 hours in advance (email or call 808-521-8961).
**NO REFUNDS for non-attendance.

SupervisionPlus® will be held at the Ala Moana Hotel  (410 Atkinson Drive, Honolulu HI 96814) in the Garden Lanai Room.


Self-parking in the Ala Moana Hotel Garage will be validated.  Bring your parking stub to the conference and we’ll validate it for you at Registration.  Valet parking is not covered and costs $25 per car.

Overnight Guests

The Ala Moana Hotel is offering a 12% discount off of the best available rate at the time of booking in the Kona and Waikiki Towers, City/Mountain view. As long as there are rooms available, a discounted rate will be offered off of the best available rate at the time of booking.

To get the discount, you may book and pay for your reservation(s) one  of two ways:

  1. Online at, using  Promo Code“HAHSPT”; or,
  2. By phone, calling the Reservations Department.  If calling-in a reservation, mention the Promo Code “HAHSPT”.

Ala Moana Hotel reservations can be reached at:
1-800-367-6025; or 955-4811 from Oahu

The discount “HAHSPT” is only valid for travel between March 4 – March 9, 2020, based upon availability at time of booking.

The promo code will expire on 3/4/20, OR, if there are no rooms available (meaning the hotel is sold out), whichever occurs first.