Building Trust Workshop

February 21, 2025 from 8:00 am - 3:30 pm
Registration and continental breakfast opens at 7:30 am
at the
Ala Moana Hotel (Garden Lanai Room)
410 Atkinson Dr, Honolulu, HI 96814



OVERVIEW

If you want to enhance your leadership skills and learn how to build trust among staff and leaders in your organization, this workshop is for you!

This training is designed to teach healthcare supervisors, managers, and leaders practical skills to help them build trust with their teams. Trust is at the heart of many challenges healthcare leaders face in their organizations and is foundational to an effective interdisciplinary team and to assuring patients receive consistent and reliable care. It has a huge impact on everything from recruitment and retention and staff wellbeing to patient safety, infection control, and vaccine rates. This interactive workshop will include practice techniques focusing on communication skills, as well as easy-to-use tools and resources that leaders can apply to improve outcomes at their organization.

Participants will examine what trust is and why it matters, discuss psychological safety and strategies to improve it within an organization, explore how to communicate effectively with those who disagree, and take a look at building trust with historically marginalized populations and across cultures.

Target Audience:
Supervisors, managers, and leaders in clinical and non-clinical positions within any healthcare setting, including up-and-coming leaders.

Participation is limited to the first 100 registrants.


SPEAKER

 

David Gifford, MD, MPH
Chief Medical Officer
American Health Care Association

David Gifford, MD, MPH, is a geriatrician who currently serves as Chief Medical Officer at the American Health Care Association (AHCA). He helped create the Quality Department at AHCA, which assists providers in their quality improvement efforts and works with administration officials on regulations and policies impacting the profession. He also established the Center for Health Policy and evaluation in LTC at AHCA and currently oversees AHCA’s Long Term Care Data Cooperative, a National Institute of Aging funded initiative to link EMR data from nursing homes to help improve care. He currently also serves as medical director for clinically integrated LTC networks in over 10 states.

He is a former Director of the Rhode Island State Department of Health from 2005 to 2011, where he received the National Governor’s Distinguished Service Award for State Officials for his management of the H1N1 influenza outbreak. Prior to that, he served as Chief Medical Officer for Quality Partners of Rhode Island, where he directed the CMS national nursing home-based quality improvement effort. He holds a faculty appointment at Brown University Medical School and School of Public Health and served as medical director in several nursing homes in Rhode Island. He received his medical degree from Case Western Reserve University and conducted his geriatric fellowship at UCLA, where he also earned his Master’s in Public Health while a Robert Wood Johnson Clinical Scholar.

 
 

CONTINUING EDUCATION

To receive a CE certificate, each individual must pay the registration fee, attend the in-person training, sign in each day, and complete the corresponding HAH evaluation.

This nursing continuing professional development activity is pending by Oregon Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation for six (6) contact hours.

This program is pending approval by the National Association of Social Workers - Hawai`i Chapter for six (6) Social Work continuing education contact hours.

State licensure boards have final authority on the acceptance of individual courses. David Gifford and the planners of this educational activity have no relevant financial relationships with ineligible companies to disclose.


LOCATION

This conference will be held at the Ala Moana Hotel in the Garden Lanai Room, on the 2nd floor above the lobby.

Parking validation (10 hours) for self-parking in the hotel parking garage will be provided. Valet parking is the responsibility of the individual and costs $35 per vehicle.

Refreshments will include the following:

  • Continental breakfast inclusive of coffee, tea and juice

  • Coffee and tea at the morning break

  • Buffet-style lunch

  • Snack and beverages at the afternoon break


COST

Registration includes access to the conference, continental breakfast, lunch and refreshments, and the option to receive a CE certificate upon completion of the requirements.

  • HAH Members: $150 per person

  • Non-Members: $190 per person

Are you an employee of an HAH member organization and qualify for the member rate? CLICK HERE to find out!

Substitutions accepted through February 14, 2025. Cancellations are subject to a processing fee and will be accepted until February 11, 2025 (email lhenning@hah.org). No refunds for non-attendance.


 

REGISTRATION AND PAYMENT

Registration closes on February 11, 2025. Participation is limited to the first 100 registrants.