Secrets of a Great Department Head
Overview
Calling all department heads! What to expect from this series: Essential lessons for department heads to drive facility operational success and IDT integration.
This 8-week webinar series will address essential functions, quality of care, and department-specific management functions for department heads. Explore topics such as:
Department-specific considerations for infection control
Survey preparedness
Role in meetings
IDT systems integrations
MDS supportive documentation
Additional topics such as care planning, driving quality measures (QMs), employee satisfaction, and customer service will also be discussed.
Each webinar is 60 minutes in length and registration includes access to on-demand content.
Target Audience
Nursing Home Administrators, Directors of Nursing, Assistant Directors of Nursing, Nurse Leaders, Social Services Leaders, Dietary Leaders, Housekeeping Leaders, Maintenance Leaders, Activities Leaders, Supervisory Staff, Department Heads
Session Topics
Click on each topic below to see what each session entails, including a brief description of the session, learning objectives and content.
Live sessions are from 8:30-9:30 am HST
Each session will be recorded and available on-demand.
March 19, 2025
Department Details for the DON
March 26, 2025
Strategies for Activities and Social Services
April 2, 2025
Designs for Well-Rounded Dietary Departments
April 9, 2025
Helpful Housekeeping and Maintenance
April 16, 2025
Advanced Action Planning for Administrators
April 23, 2025
Conducting Meaningful Meetings
April 30, 2025
Department-Specific Survey Success
May 7, 2025
Achieving Department Collaboration and Great Customer Service
Speaker
Janine Lehman, RN, RAC-CT, CLNC
Director of Legal Nurse Consulting
Proactive LTC Consulting
Cost
Each registrant is allowed to share their weekly link with one (1) other individual within their facility. For instance, if the primary registrant is the Administrator, they may share the link for the first session, “Department Details for the DON,” with their DON in week one. In week two, they can share their link with the Social Services Director.
All purchases include access to the on-demand recording(s) and handouts.
*No more than two people from the same facility can use the same link during a live webinar.
HAH Member Pricing:
Series Registration Rate: $500 for 8 webinars for 2 individuals (that’s only $31.25 per webinar!)
$65 per additional registrant (must be from the same facility)
Non-Member Pricing:
Series Registration Rate: $700
Reach out to lhenning@hah.org to register additional registrants.
Note: No refunds for non-attendance; sessions will be available on-demand. Because registrants have access to proprietary materials and on-demand content, cancellations will not be accepted.
Continuing Education
Eight (8) continuing education (CE) contact hours are available for nursing home administrators. Proactive LTC Consulting is managing all NAB credits.
Nursing home administrators who want to earn NAB continuing education credit, must enter their NAB Registry ID # on the registration form below in order to receive credit. (The NAB Registry ID # looks like: R1234567)
To be eligible for a CE certificate each person must register for the series, pay the registration fee, attend the session(s) via the webinar software on your computer or via the GoTo Webinar™ mobile app, and complete the corresponding HAH evaluation(s). Phone only attendance is not tracked.
State licensure boards have final authority on the acceptance of individual courses.
Questions? Contact Lori Henning at lhenning@hah.org
Registration and Payment
Complete registration and payment via credit card here. Registration closes on May 5, 2025.