Kokua Mau Webinar: Working with Challenging Personalities: Traits, Disorders & Interventions
Jan 13, 10 am - 11:30 am
This webinar will take a close look at how we interact with others. All team members will benefit from learning specific personality types and how to provide quality care using approaches and models that work best for each one.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Differentiate between personality styles, features, traits, and disorders
Discuss the importance of not utilizing “disorder” information for the purpose of diagnosing and treating
Recognize and appreciate that personalities are an outward expression of how each individual views the world
Apply two models that can assist team members to work cooperatively alongside various personalities
Employ three approaches for three different personalities to demonstrate person-centered care based on personality models
WEBINAR DETAILS
In this work it is critically important to recognize that all people, including clients, are multidimensional. Identifying how individuals see and interact with the world around them can significantly assist in providing higher levels of care. With this in mind, you can skillfully work with, and alongside, those who are perceived to be “challenging” instead of experiencing them as “difficult.” This webinar will focus on improving the quality of work by providing information and skills on how to be a better practitioner when working with various types of personalities.
THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:
Hospice
Home Health
Home Care
Palliative Care
WHO SHOULD ATTEND?
The webinar content will benefit all team members, including social workers, chaplains, bereavement professionals, clinical staff, human resources personnel, volunteer managers, seasoned volunteers, and anyone else serving patients and families.
TAKE-AWAY TOOLKIT
Self-assessment exercise: How effective are you with various personality types?
Organizational assessment
Discussion guide for additional learning opportunities
Highlights of four key personalities
Handout with lecture notes and resources
List of references and resources
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
This webinar is available exclusively through the Hospice & Home Care Webinar Network.
MEET THE PRESENTER
Gary Gardia Inc.