Protected: Building Trust Workshop

OVERVIEW | MATERIALS

Aloha and thank you for registering for the Building Trust Workshop!

ACCESS TO MATERIALS
Scroll down to access the materials for the workshop. As a registrant of the workshop, you’re welcome to download them and/or print them for your use.

CONTINUING EDUCATION
To receive a CE certificate, each individual must pay the registration fee, attend the in-person training, sign in each day, and complete the corresponding HAH evaluation.

Available for participation at the live conference only: This nursing continuing professional development activity was approved by Oregon Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation for 6 contact hours. Approval valid through 2/21/2027; OCEAN ID #2025-10.

This program is approved by the National Association of Social Workers – Hawai’i Chapter (Approval HI62792023-175) for up to 6 continuing education contact hours.

State licensure boards have final authority on the acceptance of individual courses. David Gifford and the planners of this educational activity have no relevant financial relationships with ineligible companies to disclose.

EVALUATION
CLICK HERE to complete the Evaluation after the training.

Why is Trust Important

• Session 1 Introduction and Welcome

• Session 2 Why Trust is Important

Three Drivers of Trust and Our Wobbles

• Session 3 Drivers of Trust & Wobbles

• Handout: Self-Assessing Your Trust Wobbles

• Handout: Trust Wobble Tracking Tool

• Handout: PDSA Tracking Tool Generic

My Personal Why

• Session 4 Personal Why

• Handout: Using & Tracking ‘Personal Why’ in LTC

Psychological Safety

• Session 5 Psychological Safety

• Handout: Psychological Safety Exercise & Tracking

Open-Ended Questions & Listen to Understand

• Session 6 Open Honest Questions and Listening

• Handout: Open-Ended Questions and Listening to Understand Tracking Tool

RN-MD Trust - Hawaii’s Data

• Session 7 Improving RN-MD Trust in HI Data

Feeling Valued and Heard

• Session 8 Feeling Valued and Heard

• Handout: Making Staff Feel Valued & Heard Tool

Building Trust with Different Populations & Cultures

• Session 9 Different Populations & Cultures

Agreeing Before Disagreeing

• Session 10 Agree to Disagree

• Handout: Agreeing Before Disagreeing

Putting It All Together: Motivational Interviewing

• Session 11 Motivational Interviewing

• Handout: Using Motivational Interviewing Tool