AHCA/NCAL Silver Quality Award Virtual Workshop

Workshop includes 4 virtual sessions
August 9, 16, 23 & 30, 2024 from 8:00 am - 11:00 am HST

OVERVIEW | LEARNING OBJECTIVES | SUGGESTED PARTICIPANTS | SPEAKER | VIRTUAL EVENT | IMPORTANT INFORMATION | REGISTRATION FEE | CONTINUING EDUCATION | REGISTRATION AND PAYMENT

HAH has partnered with the Healthcare Association of Michigan (HCAM) and other state affiliates to present this workshop series to help you better understand the Silver Award application criteria, scoring, and strategies for a successful 2025 application submission.

ABOUT THE AWARD
The second step in the AHCA/NCAL National Quality Award Program is the Silver – Achievement in Quality Award. Recipients have three years to apply from the year they receive the Bronze Award. At the Silver Award level, applicants continue to learn and develop effective approaches that help improve performance and health care outcomes. The Silver criteria, based on the Baldrige Excellence Framework, provide applicants with a thorough assessment of how their organization works, its effectiveness and tools for improvement in their approaches.

This workshop is about more than an award; besides gaining a better understanding of what examiners are looking for and how to use the award criteria as an improvement tool, you will learn how to use the award process to focus, align, and accelerate your performance excellence efforts thus becoming a high-performing organization.

Each webinar will be approximately 3 hours in length (and recorded) and will be from 8:00 -11:00 a.m. HST.

Dates:  August 9, August 16, August 23, and August 30

COACHING SUPPORT
This workshop series includes optional coaching support during the duration of the series via office hours from our expert trainer, Cathy Bergland.

1. Gain an understanding of the value of moving from Bronze recognition to Silver.

2. Understand the Silver technical requirements and criteria.

3. Develop a basic understanding of the scoring guidelines.

4. Learn the skills of how to describe approaches and processes in response to the criteria questions.

5. Understand how to effectively present results to manage the organization.

6. Take advantage of the opportunity to receive help with your specific application questions.

Suggested participants for this workshop are administrators or executive directors and directors of nursing, along with other leadership team members – including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management document” and not just an award application.

This workshop will be held virtually on Zoom on the following dates:

• Part 1: August 9

• Part 2: August 16

• Part 3: August 23

• Part 4: August 30

Participation in all sessions is required. Sessions will be held from 8:00-11:00 am HST. Participants will be required to participate on video and audio.

Additionally, optional office hours will be available on Zoom at the following times:

• August 27, 2024: 9:30 am - 10:30 am HST

• November 19, 2024: 10:30 am - 11:30 am HST

• January 7, 2025: 10:30 am - 11:30 am HST

• Registration is limited to AHCA/NCAL members

• Registration is non-refundable; however substitutions are allowed up to 48 hours before the program

• Registration for a facility includes up to 3 participants.

• Participation in this workshop does NOT guarantee award/renewal receipt by AHCA/NCAL

This workshop is open to AHCA/NCAL members only. The registration fee includes access to the live virtual workshop on August 9, 16, 23 & 30, 2024, from 8:00-11:00 am HST and any corresponding handouts/materials. The workshop will be recorded and made available to registrants.

Registration Fee: $150 (includes up to 3 registrants per facility)

Registration is non-refundable; however substitutions are allowed up to 48 hours before the program. No cancellations or refunds as attendees will have access to on-demand content.

Twelve (12) continuing education contact hours have been approved for nursing home administrators and nurses for attending the live training.

To be eligible for a continuing education certificate each person must be registered for the training, pay the registration fee, attend the virtual workshops and complete the corresponding HAH evaluations.

Valid for the live workshop sessions only: The Health Care Association of Michigan is a Certified Sponsor of continuing education with the National Association of Long Term Care Administrator Boards (NAB). This program has been approved for Continuing Education for 12 total participant hours by NAB/NCERS—Approval #20250808-12-A104554-DL. Nursing Home Administrators must provide their NAB ID # when registering in order for CE credit to be automatically uploaded to their NAB Registry account. (Example of NAB ID #: R1234567). Healthcare Association of Michigan (HCAM) is managing all NAB credits.

This nursing continuing professional development activity was approved by Oregon Nurses Association, an accredited approver of the American Nurses Credentialing Center’s Commission on Accreditation for 12 contact hours. Approval valid through 08/10/2025 (live activity) or 8/10/2026 (enduring activity). OCEAN ID #2023-24. HAH is managing all ANCC credits.

State licensure boards have final authority on the acceptance of individual courses. Cathy Bergland and the planners of this educational activity have no relevant financial relationships with ineligible companies to disclose.

Questions? Contact Lori Henning at lhenning@hah.org

Registration closed on August 6, 2024.