Survey Smart: LTC Deficiency Trends & Solutions

OVERVIEW | TARGET AUDIENCE | SESSION TOPICS | SPEAKERS | COST | CONTINUING EDUCATION | REGISTRATION AND PAYMENT

This 12-month webinar series is designed to offer long-term care professionals an in-depth understanding of the most frequently cited deficiencies in nursing homes with practical solutions to avoid similar citations. Each session focuses on a specific regulatory requirement, such as infection prevention, accident hazards, comprehensive care planning, and pharmacy services. Learn about the latest regulatory updates, common pitfalls, and effective strategies to maintain compliance and improve quality of care. Through case studies and practical insights, this series equips nursing home leaders, clinical and compliance staff, and administrators with the tools they need to navigate complex regulations and ensure the highest standards of resident care.

Each webinar is 60 minutes in length and registration includes access to on-demand content.

Nursing Home Administrators, Directors of Nursing, Assistant Directors of Nursing, QA Directors, Nurse Leaders, Compliance Staff, Social Services, Department Heads

Click on each topic below to see what each session entails, including a brief description of the session, learning objectives and content.

WEBINAR TIMES
January & February at 9:30 am HST; March-October at 8:30 am HST;
November & December at 9:30 am HST (due to daylight savings)

JANUARY 14, 2025
F689 - Free of Accident Hazards/Supervision/Devices

FEBRUARY 11, 2025
F880 - Infection Prevention & Control

MARCH 11, 2025
F812 - Food Procurement, Storage, Preparation, and Service

APRIL 8, 2025
F684 - Quality of Care

MAY 13, 2025
F656 - Develop & Implement Comprehensive Care Plans

JUNE 10, 2025
F761 - Label/Store Drugs and Biologicals

JULY 8, 2025
F677 - ADL Care Provided for Dependent Residents

AUGUST 12, 2025
F695 - Respiratory/Tracheostomy Care and Suctioning

SEPTEMBER 9, 2025
F609 - Reporting of Alleged Violations

OCTOBER 14, 2025
F550 - Resident Rights/Exercise of Rights

NOVEMBER 11, 2025
F686 - Treatment/Services to Prevent & Heal Pressure Ulcers

DECEMBER 9, 2025
F755 - Pharmacy Services/Procedures/Pharmacist/Records

Make the most of this training by doing it as a team! The Series Registration Rate includes access links for up to three (3) registrants in your facility. Need more team members to participate? Add them for a discounted rate.

Each registrant in your group* receives their own unique link to join the webinars and are eligible to earn continuing education credits. All purchases include access to the on-demand recording(s) and handouts.

*All group registrants must work in the same facility.

HAH Member Pricing:

• Early Bird Series Registration Rate (valid through 1/1/2025):
  $750 series rate includes connections/CE certificates for up to 3 registrants per facility
  $100 for each additional registrant from the same facility

• Regular Series Registration Rate (effective 1/2/2025):
  $800 series rate includes connections/CE certificates for up to 3 registrants per facility
  $100 for each additional registrant from the same facility
  

Non-Member Pricing:

• Early Bird Series Registration Rate: (valid through 1/1/2025):
  $900 series rate includes connections/CE certificates for up to 3 registrants per organization
  $150 for each additional registrant from the same organization

• Regular Series Registration Rate (effective 1/2/2025):
  $950 series rate includes connections/CE certificates for up to 3 registrants per facility
  $150 for each additional registrant from the same organization*

*Contact lhenning@hah.org to facilitate additional registrations.

Note: No refunds for non-attendance; sessions will be available on-demand. Because registrants have access to proprietary materials and on-demand content, cancellations will not be accepted.

Twelve (12) continuing education (CE) contact hours for nursing home administrators, nurses and social workers are pending for this series. To be eligible for a CE certificate each person must register for the series, pay the registration fee, attend the session(s) via the webinar software on your computer or via the GoTo Webinar™ mobile app, and complete the corresponding HAH evaluation(s). Phone only attendance is not tracked.

Proactive LTC Consulting is managing all NAB credits; HAH is managing ANCC and NASW credits.

Valid for the live webinars only: One (1) NAB contact hour has been approved for each session. Nursing Home Administrators must provide their NAB ID # when registering in order for CE credit to be automatically uploaded to their NAB Registry account. (Example of NAB ID #: R1234567).

Valid for the live (through 1/14/2027) and on-demand content (through 1/14/2028): This nursing continuing professional development activity is pending approval by Oregon Nurses Association, an accredited approver of the American Nurses Credentialing Center’s Commission on Accreditation, for one (1) nursing contact hour per webinar.

Valid for the live webinars only: This program is pending approval by the National Association of Social Workers - Hawai`i Chapter for up to one (1) Social Work continuing education contact hour per webinar.

State licensure boards have final authority on the acceptance of individual courses. Shelly Maffia and the planners of this educational activity have no relevant financial relationships with ineligible companies to disclose.

Questions? Contact Lori Henning at lhenning@hah.org

Complete registration and payment via credit card here. Registration closes on December 5, 2025.

Note: If you are registering a nursing home administrator who wants to earn NAB continuing education credit, enter their name and details under “Registrant #1” on the form below. There is a field to enter the NAB Registry ID # which is required in order to receive credit.