Joint Commission Resources (JCR) Conference

The Hawaii State Department of Health (HDOH) will offer the Project Firstline Escape Room, a team-building exercise designed for all staff.

Clutterbug is wreaking havoc and Captain Germ-B-Gone needs your help to protect our world from the devastation of spreading germs. Join this engaging effort and work as a team to help Captain Germ-B-Gone proclaim victory!

This hands-on experience will be available on November 30 & December 1 during the first 30 minutes of lunch. Will you crack the code? Reserve your spot when you register!

Maximum 16 participants per session. Click here to view a video on this Escape Room Challenge!

Please note: Advance reservations for the Escape Room activity has reached capacity. No further reservations are being accepted for this activity at this time.

Dr. Candace Eden has been an RN for 40+ years with a total of 28 years of leadership experience with the last 13 at an Executive level in Quality, Risk and Patient Safety. She has worked in a tertiary care setting, Foundation health plan and medical group setting (Kaiser-Permanente), community hospital setting, with ambulatory clinics and physician practices, opened a new observation unit (OH), and opened a new pediatric hospital in Orlando (Nemours). She has her Doctorate in Executive Nursing Practice and has obtained certifications in Nursing leadership, Quality, Patient Safety and Risk Management.

Background

• Active licensed RN with 40+ years of experience; (licensed in FL & GA).

• Clinical Expertise: emergency, trauma, cardiology, open-heart. Worked in trauma center, tertiary care centers, community hospitals, ambulatory care sites, patient experience provider, and opened free-standing new pediatric hospital.

• Nursing, Quality & Patient Safety Executive Leadership positions last 13 years.

• Nurse manager/opened cardiac observation unit; with pre-cath, post-cath and observation patient population. Licensed Risk Manager since 1997, director roles in quality & patient safety for 15 years, executive role as patient experience clinical consultant for HCAPHS scores.

• Trained in Change Management tactics.

• Experience in development, implementation and reconsideration of Performance Improvement and regulatory processes and measures.

Professional Experience

• RN Consultant for Joint Commission Resources for Joint Commission, CMS, Construction and Cardiac Certification Mock Surveys

• Corporate Director Patient Safety, Orlando Health, Orlando, FL, USA

• Corporate Director/Quality and Regulatory Performance, Advent Health, corporate office, Altamonte Springs, FL, USA

• Executive Clinical Consultant, Avatar (now Press Ganey), Lake Mary, FL, USA

• Director of Quality, Risk Management & Patient Safety, Kaiser Permanente, GA Region, Buckhead, GA, USA

• Director of Risk Management, Nemours Children’s Hospital, Orlando, FL, USA

• VP of Quality & Patient Safety, Northside Hospital (HCA) , St Petersburg, FL, USA

Professional Affiliations or Certifications

• American Society for Healthcare Risk Management (ASHRM), member and on Patient Safety Committee

• Fellow, American Society of Risk Management (FASHRM)

• Certified Professional in Patient Safety (CPPS)

• Certified Professional in Healthcare Quality (CPHQ)

• Nurse Executive-Board Certified (NE-BC)

• Certified Professional in HealthCare Risk Management (CPHRM)

• Certified in PROSCI Change Management

• Master Trainer for TeamSTEPPS

• DEI Certification, University of South Florida

• Faculty for American Society for Healthcare Risk Management (ASHRM)

• Nursing Faculty @ University of Central Florida

• Former President (2020-21) & Board Member (2014-current) Florida Society of Healthcare Risk Management & Patient Safety (FSHRMPS)

• Member of Florida Nurses Association

• National Association for Healthcare Quality (NAHQ) Member

• Former member of Florida Hospital Association Quality & Patient Safety Committee (2018-2021)

Mr. Edward Browne has over 35 years as a healthcare engineer and manager. He has managed facility, safety, security, support service, and clinical departments in a wide variety of healthcare settings – from community hospitals to regional healthcare systems to tertiary teaching institutions including long term and chronic disease. Mr. Browne’s specialties also include environment of care, life safety, construction, emergency preparedness, hazardous materials management, security, food services, environmental services, and real estate.

Mr. Browne has worked nationwide as an environment of care consultant in diverse situations including mental health and pediatric facilities. He has implemented best practices, bringing his expertise to help facilities work through specific problems and has published numerous articles in several national publications on topics specific to our industry.

Background

• Senior Vice President Clinical and Support Services, Vice President Support Services, Executive Director Facilities and Support Services

• Expertise in hospital, ambulatory and outpatient life safety, environment of care and construction

Professional Experience

• Senior Vice President Clinical and Support Services Quincy Medical Center, Quincy, MA, USA

• Vice President Support Services, Cambridge Health Alliance, Cambridge, MA, USA

Professional Affiliations or Certifications

• Baldrige National Quality Award, Former Examiner

• Certified Emergency Power Systems Specialist - Healthcare (CEPSS-HC)

• Certified Healthcare Constructor (CHC)

• Certified Healthcare Facility Manager (CHFM)

• Certified Healthcare Protection Administrator (CHPA)

• Certified Life Safety Specialist – Healthcare (CLSS-HC)

Dr. Jeannell Mansur is Principal Consultant for Medication Management and Safety for Joint Commission Resources and Joint Commission International. In this role, she provides direction to hospital leaders on medication safety design, medication system optimization and technology implementation to support patient safety and effectiveness. Her expertise in lean six sigma and change acceleration performance improvement methods and tools is of immense value to organizations that are seeking to implement effective and sustainable improvement to challenging issues. In her role as Principal Consultant, Dr. Mansur provides expertise to the Joint Commission enterprise on medication system themes. She has been recognized for her distinguished work by the designation of Fellow with the American Society of Health-System Pharmacists and the American Society for Medication Safety Officers. She is a voting member of the United States Pharmacopeial (USP) Convention.

Dr. Mansur has consulted throughout the US and internationally in Europe, Asia, Africa, Central, and South America, the Far East, and the Middle East. She has published and presented extensively in the areas of medication safety and pharmacy operations improvement. Among these publications is the chapter she authored on Medication Safety in “Pediatric Safety in the Emergency Department”, a textbook published jointly by Joint Commission Resources and the American Academy of Pediatrics, an article “Medication Systems and the Important Role of Pharmacists”, published in 2016 in Journal of Drugs and Aging, and the chapter she authored “Immediate-Use Compounding” in the recently published “Compounding Sterile Preparations, Fourth Edition”, published by the American Society of Health-system Pharmacists.

Background

• Practice Leader for Medication Safety for Joint Commission Resources and Joint Commission International

• Provides direction to hospital leaders on medication safety design, medication system optimization and technology implementation to support patient safety and effectiveness

• Expertise in medication system themes

Professional Experience

• Director of Pharmaceutical Services for 12 years at the University of Chicago Medical Center, Chicago, IL, USA

• Executive Director for Pharmacy Informatics

Professional Affiliations or Certifications

• Certified Joint Commission Professional (CJCP®)

• Fellow of the American Society of Health-System Pharmacists (FASHP)

• Fellow of the American Society for Medication Safety Officers (FSMSO)

• RPI® Certified Yellow Belt, The Joint Commission

• United States Pharmacopeial (USP) Convention, Voting Member