Jan. 7, 10 am

More information

Are you ready for Medicare Advantage? Expert speaker, Melinda Gaboury, will cover all aspects of Medicare Advantage Organizations, the Hospice Benefit Component, and the VBID demonstration beginning on January 1, 2021. Take this opportunity to prepare yourself for Medicare Advantage’s presence in the hospice world.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify the MAOs that are participating in the VBID demonstration and the states that are included

• Outline MAO participation requirements

• Itemize the payments that the MAO will receive

• List the criteria for a hospice to receive payment if a patient has the MA plan

• Describe the differences between traditional Medicare coverage and the VBID demonstration

WEBINAR DETAILS

The time has come for Medicare Advantage (MA) to offer coverage to hospice patients under the MA benefit, previously exclusive to home health patients. There are nine Medicare Advantage Organizations (MAOs) that will participate and offer coverage in multiple states. In addition to hospice care, an expansion of palliative care services will be offered to patients through the MAO . This session will address the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component, and the VBID demonstration which will begin on January 1, 2021, through December 2024. CMS is testing how the Hospice Benefit Component can improve beneficiary care through greater care coordination, reduced fragmentation, and transparency in line with recommendations by the Office of Inspector General (OIG), the Medicare Payment Advisory Commission (MedPAC), and others. CMS will require MAOs to provide beneficiaries with broad access to the complete original Medicare hospice benefit. This webinar will cover all aspects of the demonstration and prepare hospices for the reality that Medicare Advantage is now in the hospice world.

Attendance certificate provided to self-report CE credits.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This informative session is designed for administrators, directors, intake personnel, and authorization staff.

TAKE-AWAY TOOLKIT

• Checklist to identify that a patient is participating in a VBID MAO plan

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Melinda A. Gaboury

Healthcare Provider Solutions, Inc.

Dec. 17, 10 am - 11:30 am

More information

Dec. 16, 10 am - 11:30 am

More information

Let’s talk about vaccines! For years there has been much fear and skepticism surrounding vaccines. The COVID-19 crisis has intensified this situation as a new vaccine is being developed. This webinar will clarify misinformation and improve agency compliance, patient health, and public safety.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Discuss the status of a COVID-19 vaccine

• Know how and when to implement a vaccine assessment tool

• Define who is considered high risk and a priority for vaccination

• Debunk vaccine myths

• Provide resources to patients and staff regarding which vaccines are critical, where to obtain them, and who pays for them

WEBINAR DETAILS

We live in an age of vaccine skepticism and are facing one of the biggest public health crises that require vaccine intervention. In less than a year, scientists and pharmaceutical industries around the world have rallied against COVID-19 and are chasing the first COVID-19 vaccine. Frontrunners are aiming for emergency use authorizations in early 2021. But concerns remain and amid that backdrop, top government experts are discussing safety and efficacy requirements, distribution plans, vaccine confidence, and more.

This webinar will present the facts surrounding COVID-19 vaccination, review the status of vaccine development, and what to anticipate once it’s available. It will also cover all critical and current vaccines available and recommendations for when to vaccinate based on disease status. Vaccines for flu and pneumonia continue to be recommended and may be in short supply due to the demand during the COVID-19 crisis. There is also a Vaccine Assessment Tool that agencies can implement for vaccine compliance. With proper education and information, agencies can dispel the myths and fears and better support the community, public health, patients, staff, and agency compliance.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for everyone in the agency who works with patients, the public, and staff, including CEOs, CFOs, human resources personnel, DOPCSs, DONs, clinical supervisors, quality assurance and infection control staff, case managers, clinical staff, chaplains, social workers, volunteer coordinators, and any team members providing education to patients and the community.

TAKE-AWAY TOOLKIT

• Information Series for Adults

  • What You Need to Know About COPD, Asthma, and Adult Vaccines

  • Vaccines, Know What You Need

  • 3 Important Reasons for Adults to Get Vaccinated

  • What You Need to Know About Diabetes and Adult Vaccines

  • What You Need to Know About Heart Disease and Adult Vaccines

• Shingles fact sheet

• Weblinks to recommended sites and tools by the CDC, HHS, and many others

• PDF of slides with speaker’s contact info for follow-up questions

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Kathy Ahearn, RN, BSN, PHN

Ahearn Advisement Partners

Dec. 10, 10 am - 11:30 am

More information

Caregiver burnout and job satisfaction are constant concerns in hospice, and COVID-19 has intensified the situation. Fortunately social workers and chaplains can legally and ethically provide support and counseling to co-workers and volunteers. Learn how!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define organization-sanctioned staff/volunteer support

• Discuss the importance of personal/professional boundaries

• Explain the relationship between “feeling supported” and job satisfaction and retention

• Identify the limitations of offering counseling to staff/volunteers

• Describe three methods where support can be provided effectively

WEBINAR DETAILS

Providing counseling and support to people in need is what social workers and chaplains do for a living, right? Shouldn’t that include co-workers and volunteers? The answer is both “yes” and “no,” because of legal and ethical challenges. This webinar will explore options for providing support to both staff and volunteers. Hospice work can be stressful and depleting, especially during end-of-life care – and the COVID-19 health crisis has intensified it. Many people are experiencing “COVID fatigue” on top of normal job stressors and caregiver burnout. Learn how social workers and chaplains can assist in ways that are legal, ethical, and reasonable.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Social Worker & Chaplain Series Webinars!

Sign up for the 3-part series!

Learn more about the Social Worker & Chaplain Series.

WHO SHOULD ATTEND?

This informative webinar is designed to provide specific skill sets to chaplains and social workers for providing supportive interventions to staff and volunteers. Leadership and management will also gain insight into the dynamics associated with offering much-needed support.

TAKE-AWAY TOOLKIT

• Methods for offering support along with pros and cons of each

• Facilitator’s guide

• Extensive list of resources for information on specific interventions and approaches

• Handout with additional lecture notes

• Contact info for follow-up questions

• PDF of slides with speaker contact information

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

More information and registratoin

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative**

It is intended and helpful for people who are caring for a loved one with memory loss in the home or community, or who are concerned family members, friends or neighbors. Professional caregivers and service providers who care for people with cognitive impairment are also welcome. It is especially useful for family or friend caregivers of persons living with memory loss.

YOU CAN REGISTER FOR ONE, SEVERAL, OR ALL SESSIONS! THE ZOOM LINK INFORMATION AND A LINK TO HANDOUTS WILL BE EMAILED TO REGISTRANTS PRIOR TO EACH SESSION.

Due to the COVID-19 pandemic and safety concerns, this free workshop series is being offered virtually via Zoom in Hawaii statewide.

These four workshops will go into depth about: Healthy Brain Aging and Dementia, causes/types of dementia, risk factors, how lifestyle changes can minimize the risk of getting Alzheimer's or related dementias (ADRD); Non-Medication Strategies for Dementia Behaviors, which will identify commonly occurring behaviors in persons living with dementia, and different techniques and tips that caregivers can use in the home to help with challenging behaviors; Principles of Medication Use in Older People, which will cover medications that are prescribed for them, possible interactions that can be harmful or even contribute to memory loss, and how important it is to understand these interactions and side effects, even with over the counter medications, herbs and supplements; and, The Three D's: Dementia, Delirium, and Depression: Knowing the Difference, which will review each condition's signs and symptoms, and how a caregiver can understand each more thoroughly -- and what to do about it.

The speaker are two of Hawaii's top geriatricians:

Kamal Masaki, MD is Professor and Chair of the Department of Geriatric Medicine at John A. Burns School of Medicine (JABSOM), U.H. She is board certified in Internal Medicine and Geriatric Medicine. She has been performing aging and dementia research for the past 28 years, and has been an Investigator and Clinical Director for many large longitudinal epidemiologic studies, including the internationally renowned Kuakini Honolulu Heart Program, Kuakini Honolulu-Asia Aging Study of dementia, Kuakini Hawaii Lifespan and Healthspan Studies. She has received numerous teaching and research awards, and was selected by Hawaii physicians to “The Best Doctors in America” 3 times. She is co-author on over 250 publications in scientific journals.

Aida Wen, MD is an Associate Professor, Dept. of Geriatric Medicine, JABSOM at U.H. and is board certified in Geriatrics and Palliative Care. She is the Principal Investigator of the HRSA funded Geriatric Workforce Enhancement Program which strives to enhance geriatric training for all health professionals, and to integrate geriatrics into primary care. She is Medical Director of Manoa Cottage Kaimuki, a nursing facility dedicated to dementia care. Passionate about improving dementia care and nursing home care, Dr. Wen strives to help patients, providers and caregivers make the journey through this difficult diagnosis as gracefully as possible.

For questions about these Zoom workshops, contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

 TOPICS AND DATES

• Healthy Brain Aging and Dementia (Dr. Masaki). Wednesday, November 18, 2020, 10:30am to Noon

• Non-Medication Strategies for Dementia Behaviors (Dr. Wen). Thursday, November 24, 2020, 10-11:30am

• Principles of Medication Use in Older People (Dr. Masaki). Thursday, December 3, 2020, 10-11:30am

• The Three D's: Dementia, Delirium, and Depression: Knowing the Difference (Dr. Wen). Thursday, December 10, 2020, 10-11:30am

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative

How can I contact the organizer with any questions?

Contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

Dec. 8, 11 am - 12:30 pm

Register @ tinyurl.com/alzdecember or call (808) 591-2771

Guest Speaker
Rebecca Edelmayer, Ph.D.
Director, Scientific Engagement
Alzheimer's Association

Special Guest
First Lady Dawn Amano-Ige

Facilitator
Loretta Chen, Ph.D.
University of Hawaii
Futureskills101

Join the Alzheimer's Association - Hawai'i as we discuss:

• What Causes Alzheimer's: What are Plaques and Tangles

• Diagnosing Alzheimer's: Today and What We Can Expect Tomorrow

• Treatments on the Horizon: Changing the Course of Alzheimer's

• The Finish Line: Our Hope for a Cure

Dec. 8, 10 am - 11:30 am

More information

The COVID-19 health crisis brought many changes and concerns to light. Emergency preparedness plans did not adequately prepare agencies for a pandemic of this nature. Take time to review the lessons learned and create a solid plan as PHE comes to an end, waivers expire, and infection control policies and procedures take priority in the home and office.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Understand how the federal regulatory waivers operate and when they expire

• Unwind operations based on federal and state waivers

• Consider telehealth’s use during the pandemic and its role moving forward

• Review concerns raised in the pandemic that will influence emergency preparedness planning

• Recognize how COVID-19 impacts agency infection control protocols

• Appreciate that infection control is no longer just a field staff issue

• Understand how the FFCRA court ruling and rule changes affect leave policies

WEBINAR DETAILS

With the announcement of a public health emergency in March, COVID-19 eclipsed PDGM as the homecare industry’s primary concern. Most emergency preparedness plans (EPPs) were woefully inadequate for an event of this magnitude. Although agencies have adapted to the “new normal” of COVID-19, it won’t be with us forever. Agencies must prepare for 2021 and beyond, but also memorialize the lessons learned, especially for EPP. Below are some of the major pandemic-related changes that should be reviewed and considered.

• Hospitals ceased elective procedures and physicians suspended practice, leading to reduced home health and hospice referrals

• Patients refused visits, fearing that agency staff would bring COVID-19 into their homes and SNFs and ALFs refused to allow agencies access to patients

• Insufficient PPE supplies and global demand made obtaining more extremely difficult, if not impossible

• Infection control protocols and new office standards were developed on the fly and implemented quickly

• Implementation of telemonitoring and other technology strategies reduced patient contact and helped control the spread of COVID-19

• PPP loans, HHS funds, and other government programs were designed to support operations during the resulting economic downturn

How will these changes continue to affect your agency? What can be gleaned to create a better emergency preparedness plan? How will your agency cope when the PHE ends in 2021 and waivers expire? This webinar will help you unwind operational changes made due to state and federal flexibilities and create a solid plan moving forward.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for administrators, clinical managers, DONs, office staff, owners, and field staff.

TAKE-AWAY TOOLKIT

• PDF of slides with speaker contact information

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Robert W. Markette, Jr. CHC

Hall, Render, Killian, Heath & Lyman, P.C

Dec. 3, 10 am - 11:30 am

More information

The HOPE tool being developed by CMS will provide standardized data to enable agencies to improve patient care and help families choose a hospice based on quality compare measures, and outcomes. Learn the latest HOPE updates, future expectations, and how to improve your lowest scores.

THIS WEBINAR WILL COVER THE FOLLOWING:

• Hospice Compare website update

• Understanding Hospice Compare scores and the difference between those scores and measures

• Lowest scoring questions and strategies for improvement

• Use of assessment tools, standardization, and relationships with patients and caregivers

• Updates to Compare Measures

• HOPE (Hospice Outcomes & Patient Evaluation) information regarding future expectations

WEBINAR DETAILS

Hospice Compare is driving the future of outcomes and the future is becoming clearer. This session will help hospices manage their Hospice Compare scores and processes supporting the Hospice Item Set (HIS) and the CAHPS Hospice Survey and provide item-specific tips. An update on the HOPE tool (previously call HEART), a standardized comprehensive assessment tool CMS is developing for hospices, will also be covered, including its impact on Hospice Compare and future expectations.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session would best suit administrators, field staff, quality assurance staff, DONs, and clinical managers.

TAKE-AWAY TOOLKIT

• Best practices for using the Hospice Compare data

• PDF of slides with speaker contact information

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Melinda A. Gaboury

Healthcare Provider Solutions, Inc.

More information and registratoin

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative**

It is intended and helpful for people who are caring for a loved one with memory loss in the home or community, or who are concerned family members, friends or neighbors. Professional caregivers and service providers who care for people with cognitive impairment are also welcome. It is especially useful for family or friend caregivers of persons living with memory loss.

YOU CAN REGISTER FOR ONE, SEVERAL, OR ALL SESSIONS! THE ZOOM LINK INFORMATION AND A LINK TO HANDOUTS WILL BE EMAILED TO REGISTRANTS PRIOR TO EACH SESSION.

Due to the COVID-19 pandemic and safety concerns, this free workshop series is being offered virtually via Zoom in Hawaii statewide.

These four workshops will go into depth about: Healthy Brain Aging and Dementia, causes/types of dementia, risk factors, how lifestyle changes can minimize the risk of getting Alzheimer's or related dementias (ADRD); Non-Medication Strategies for Dementia Behaviors, which will identify commonly occurring behaviors in persons living with dementia, and different techniques and tips that caregivers can use in the home to help with challenging behaviors; Principles of Medication Use in Older People, which will cover medications that are prescribed for them, possible interactions that can be harmful or even contribute to memory loss, and how important it is to understand these interactions and side effects, even with over the counter medications, herbs and supplements; and, The Three D's: Dementia, Delirium, and Depression: Knowing the Difference, which will review each condition's signs and symptoms, and how a caregiver can understand each more thoroughly -- and what to do about it.

The speaker are two of Hawaii's top geriatricians:

Kamal Masaki, MD is Professor and Chair of the Department of Geriatric Medicine at John A. Burns School of Medicine (JABSOM), U.H. She is board certified in Internal Medicine and Geriatric Medicine. She has been performing aging and dementia research for the past 28 years, and has been an Investigator and Clinical Director for many large longitudinal epidemiologic studies, including the internationally renowned Kuakini Honolulu Heart Program, Kuakini Honolulu-Asia Aging Study of dementia, Kuakini Hawaii Lifespan and Healthspan Studies. She has received numerous teaching and research awards, and was selected by Hawaii physicians to “The Best Doctors in America” 3 times. She is co-author on over 250 publications in scientific journals.

Aida Wen, MD is an Associate Professor, Dept. of Geriatric Medicine, JABSOM at U.H. and is board certified in Geriatrics and Palliative Care. She is the Principal Investigator of the HRSA funded Geriatric Workforce Enhancement Program which strives to enhance geriatric training for all health professionals, and to integrate geriatrics into primary care. She is Medical Director of Manoa Cottage Kaimuki, a nursing facility dedicated to dementia care. Passionate about improving dementia care and nursing home care, Dr. Wen strives to help patients, providers and caregivers make the journey through this difficult diagnosis as gracefully as possible.

For questions about these Zoom workshops, contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

 TOPICS AND DATES

• Healthy Brain Aging and Dementia (Dr. Masaki). Wednesday, November 18, 2020, 10:30am to Noon

• Non-Medication Strategies for Dementia Behaviors (Dr. Wen). Thursday, November 24, 2020, 10-11:30am

• Principles of Medication Use in Older People (Dr. Masaki). Thursday, December 3, 2020, 10-11:30am

• The Three D's: Dementia, Delirium, and Depression: Knowing the Difference (Dr. Wen). Thursday, December 10, 2020, 10-11:30am

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative

How can I contact the organizer with any questions?

Contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

Dec. 1, 10-11:30 am

More information

Does it feel like starting from scratch every time a disruptive dynamic arises? This webinar will cover the four most common disruptive dynamics and define and showcase how using the Total Interdisciplinary Teams Approach can resolve disruptions without starting over.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• List four common dynamics that are problematic for caregivers

• Define the Total Interdisciplinary Teams (IDT) Approach to care, emphasizing the role of chaplains and social workers

• Implement the Total IDT Approach to resolve disruptive events

• Explain the use of counseling within these plans

• List three important policies and procedures to have in place and regularly reference

WEBINAR DETAILS

Caregivers frequently experience similar problematic, disruptive dynamics. Whenever a common dynamic arises, it can seem like trying to resolve the issue from scratch. However, the Total IDT Approach can be used with laser-like focus on specific goals and plans and help resolve disruptive events. This webinar will emphasize the role of the chaplains and social workers, break down the four most common dynamics, and showcase the Total Interdisciplinary Teams Approach. Join us to learn how to incorporate counseling within these situations, including motivational interviewing techniques specific to common dynamics and situations. Important policies and procedures to have in place will also be addressed.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Social Worker & Chaplain Series Webinars!

Sign up for the 3-part series!

Learn more about the Social Worker & Chaplain Series.

WHO SHOULD ATTEND?

This informative webinar is designed to provide specific skill sets to chaplains and social workers to assist in targeting and coordinating care around disruptive dynamics. Leadership and management will also benefit by further understanding the possibilities for improved care.

TAKE-AWAY TOOLKIT

• Common situations with specific intervention examples

• Discussion guide for staff and volunteers

• Counseling guide with specific examples and applications

• Extensive list of additional resources for information on specific interventions and approaches

• Handout with additional lecture notes

• PDF of slides with speaker contact information

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

More information and registratoin

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative**

It is intended and helpful for people who are caring for a loved one with memory loss in the home or community, or who are concerned family members, friends or neighbors. Professional caregivers and service providers who care for people with cognitive impairment are also welcome. It is especially useful for family or friend caregivers of persons living with memory loss.

YOU CAN REGISTER FOR ONE, SEVERAL, OR ALL SESSIONS! THE ZOOM LINK INFORMATION AND A LINK TO HANDOUTS WILL BE EMAILED TO REGISTRANTS PRIOR TO EACH SESSION.

Due to the COVID-19 pandemic and safety concerns, this free workshop series is being offered virtually via Zoom in Hawaii statewide.

These four workshops will go into depth about: Healthy Brain Aging and Dementia, causes/types of dementia, risk factors, how lifestyle changes can minimize the risk of getting Alzheimer's or related dementias (ADRD); Non-Medication Strategies for Dementia Behaviors, which will identify commonly occurring behaviors in persons living with dementia, and different techniques and tips that caregivers can use in the home to help with challenging behaviors; Principles of Medication Use in Older People, which will cover medications that are prescribed for them, possible interactions that can be harmful or even contribute to memory loss, and how important it is to understand these interactions and side effects, even with over the counter medications, herbs and supplements; and, The Three D's: Dementia, Delirium, and Depression: Knowing the Difference, which will review each condition's signs and symptoms, and how a caregiver can understand each more thoroughly -- and what to do about it.

The speaker are two of Hawaii's top geriatricians:

Kamal Masaki, MD is Professor and Chair of the Department of Geriatric Medicine at John A. Burns School of Medicine (JABSOM), U.H. She is board certified in Internal Medicine and Geriatric Medicine. She has been performing aging and dementia research for the past 28 years, and has been an Investigator and Clinical Director for many large longitudinal epidemiologic studies, including the internationally renowned Kuakini Honolulu Heart Program, Kuakini Honolulu-Asia Aging Study of dementia, Kuakini Hawaii Lifespan and Healthspan Studies. She has received numerous teaching and research awards, and was selected by Hawaii physicians to “The Best Doctors in America” 3 times. She is co-author on over 250 publications in scientific journals.

Aida Wen, MD is an Associate Professor, Dept. of Geriatric Medicine, JABSOM at U.H. and is board certified in Geriatrics and Palliative Care. She is the Principal Investigator of the HRSA funded Geriatric Workforce Enhancement Program which strives to enhance geriatric training for all health professionals, and to integrate geriatrics into primary care. She is Medical Director of Manoa Cottage Kaimuki, a nursing facility dedicated to dementia care. Passionate about improving dementia care and nursing home care, Dr. Wen strives to help patients, providers and caregivers make the journey through this difficult diagnosis as gracefully as possible.

For questions about these Zoom workshops, contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

 TOPICS AND DATES

• Healthy Brain Aging and Dementia (Dr. Masaki). Wednesday, November 18, 2020, 10:30am to Noon

• Non-Medication Strategies for Dementia Behaviors (Dr. Wen). Thursday, November 24, 2020, 10-11:30am

• Principles of Medication Use in Older People (Dr. Masaki). Thursday, December 3, 2020, 10-11:30am

• The Three D's: Dementia, Delirium, and Depression: Knowing the Difference (Dr. Wen). Thursday, December 10, 2020, 10-11:30am

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative

How can I contact the organizer with any questions?

Contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

Nov. 19, 10 - 11:30 am

More information

We’ve all experienced it. That one person who hates Mondays, complains every time a problem arises, finds ways to say “no” instead of “yes.” Not only is workplace negativity devastating to staff morale it can result in heavy fiscal consequences. Learn to take back the workplace with a positivity shift during this interactive webinar!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Control negativity before it spreads

• Identify the cause of negativity

• Recognize the negativity red flags

• Understand the impact of workplace negativity

• Wipe out negativity fast with easy to use tips

• Navigate conflict before it gets out of hand

WEBINAR DETAILS

Workplace negativity is expensive. According to the University of Southern California, workplace negativity costs companies 300 billion dollars a year. A negative workplace is often called a toxic work environment. Yuck! No one wants to work in that type of culture. There are many reasons negativity shows up in the workplace, but one thing is consistent: workplace negativity starts with just one person and then spreads like a wildfire. Join this informative webinar to learn how to banish workplace negativity and avoid the hefty costs. With so much evidence supporting the need for a more positive and supportive workplace culture, this important topic can no longer be overlooked by organizational leadership.

Register for this valuable session to learn the most common causes for workplace negativity and how to prevent them. There is one activity that leaders participate in where it’s critical to remain positive. Find out what it is and how to steer clear of the negativity traps. Sometimes people use negative verbiage that can incite an unintended reaction. In this interactive webinar we will review words and phrases to avoid. Join us and interact with other participants and the speaker to make a positive shift in your workplace culture and your life!

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This valuable session will best suit leaders, managers, directors, HR personnel, or any team members who want to make a positive shift in their workplace culture.

TAKE-AWAY TOOLKIT

• 5 Tips to Banish Negativity in the Workplace

• Stay AWAY from These Words and Phrases

• Negative red flags handout

• Reading list

• Contact information for follow-up questions

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Joanna Pera

Powered by Pera

More information and registratoin

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative**

It is intended and helpful for people who are caring for a loved one with memory loss in the home or community, or who are concerned family members, friends or neighbors. Professional caregivers and service providers who care for people with cognitive impairment are also welcome. It is especially useful for family or friend caregivers of persons living with memory loss.

YOU CAN REGISTER FOR ONE, SEVERAL, OR ALL SESSIONS! THE ZOOM LINK INFORMATION AND A LINK TO HANDOUTS WILL BE EMAILED TO REGISTRANTS PRIOR TO EACH SESSION.

Due to the COVID-19 pandemic and safety concerns, this free workshop series is being offered virtually via Zoom in Hawaii statewide.

These four workshops will go into depth about: Healthy Brain Aging and Dementia, causes/types of dementia, risk factors, how lifestyle changes can minimize the risk of getting Alzheimer's or related dementias (ADRD); Non-Medication Strategies for Dementia Behaviors, which will identify commonly occurring behaviors in persons living with dementia, and different techniques and tips that caregivers can use in the home to help with challenging behaviors; Principles of Medication Use in Older People, which will cover medications that are prescribed for them, possible interactions that can be harmful or even contribute to memory loss, and how important it is to understand these interactions and side effects, even with over the counter medications, herbs and supplements; and, The Three D's: Dementia, Delirium, and Depression: Knowing the Difference, which will review each condition's signs and symptoms, and how a caregiver can understand each more thoroughly -- and what to do about it.

The speaker are two of Hawaii's top geriatricians:

Kamal Masaki, MD is Professor and Chair of the Department of Geriatric Medicine at John A. Burns School of Medicine (JABSOM), U.H. She is board certified in Internal Medicine and Geriatric Medicine. She has been performing aging and dementia research for the past 28 years, and has been an Investigator and Clinical Director for many large longitudinal epidemiologic studies, including the internationally renowned Kuakini Honolulu Heart Program, Kuakini Honolulu-Asia Aging Study of dementia, Kuakini Hawaii Lifespan and Healthspan Studies. She has received numerous teaching and research awards, and was selected by Hawaii physicians to “The Best Doctors in America” 3 times. She is co-author on over 250 publications in scientific journals.

Aida Wen, MD is an Associate Professor, Dept. of Geriatric Medicine, JABSOM at U.H. and is board certified in Geriatrics and Palliative Care. She is the Principal Investigator of the HRSA funded Geriatric Workforce Enhancement Program which strives to enhance geriatric training for all health professionals, and to integrate geriatrics into primary care. She is Medical Director of Manoa Cottage Kaimuki, a nursing facility dedicated to dementia care. Passionate about improving dementia care and nursing home care, Dr. Wen strives to help patients, providers and caregivers make the journey through this difficult diagnosis as gracefully as possible.

For questions about these Zoom workshops, contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

 TOPICS AND DATES

• Healthy Brain Aging and Dementia (Dr. Masaki). Wednesday, November 18, 2020, 10:30am to Noon

• Non-Medication Strategies for Dementia Behaviors (Dr. Wen). Thursday, November 24, 2020, 10-11:30am

• Principles of Medication Use in Older People (Dr. Masaki). Thursday, December 3, 2020, 10-11:30am

• The Three D's: Dementia, Delirium, and Depression: Knowing the Difference (Dr. Wen). Thursday, December 10, 2020, 10-11:30am

This series of workshops is sponsored by Catholic Charities Hawaii, funded by a grant from the Administration for Community Living, U.S. Dept. of Health and Human Services, the Alzheimer's Disease Program Initiative

How can I contact the organizer with any questions?

Contact Jody Mishan: jmishan@hawaii.rr.com or (808) 295-2624

Nov. 17, 11 am - 2 pm virtual via webex

More information

Registration

EDUCATIONAL OBJECTIVES

• Describe a deeper understanding of neurobiological underpinnings
  after experiencing a TBI

• Define differing presentations of TBI, from mild (concussions) to more
  moderate-severe injuries in the pediatric population, as well as common
  recovery trajectories

• State a clear understanding of how to identify “red flags” in the
  Emergency Department to determine who may need acute brain imaging

• Recognize common functional changes during hospitalization and
  highlight the importance of interdisciplinary collaboration during the
  care of patients with TBI’s

• Identify the relationship between PTSD and TBI symptoms, as well as
  evidence-based interventions for PTSD with and without comorbid
  post-concussion symptoms

Nov. 17, 10 - 11:30 am

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Does your agency have a mechanism for determining whether to appeal a denied government claim? How do you identify areas of risk for oversight? What are the best practices for avoiding increased scrutiny? Deepen your understanding with the answers to these questions and more during this must-attend webinar.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define fraud, abuse, and the different types of government audits

• Distinguish between payment-related oversight and oversight related to patient safety and quality-of-care issues

• Explain the Additional Document Request (ADR)/Targeted Probe & Educate (TPE) process and agency responsibilities

• Identify and decrease risk

• Define what is required to minimize audits and ADRs/TPE

• Determine whether to appeal a denied government claim

WEBINAR DETAILS

The healthcare industry is experiencing decreased acute care and increased referrals and CMS expenditures for hospice programs. Increased expenditures bring additional oversight of the post-acute care industry and more ADR/TPE audits. Avoid the scrutiny with industry-standard best practices and identify areas of oversight risk. Defining and reviewing the Additional Document Request and Targeted Probe & Educate process is a good place to start.

This webinar will teach you to identify the different types of government audits and oversight and determine whether to appeal a denied government claim. You’ll study the steps required to effectively submit documentation and win an appeal. Learn which data points are important, what can trigger additional oversight, and common reasons for claim denial. Discover how to implement best practices now to successfully maneuver through the process and avoid future denials.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is excellent information for all agency personnel, including administrators, finance staff, clinical managers and supervisors, QAPI team members, medical directors, board members, liaisons, and intake personnel.

TAKE-AWAY TOOLKIT

• Medicare Program Integrity Guide

• Links to:

  • CGS ADR/TPE process handout

  • Fiscal Intermediary Standard System (FISS) Direct Data Entry (DDE) Guide

  • myCGS Medical Review User Manual

  • Hospice documentation audit tool

• Additional valuable websites and tools

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Kathy Ahearn, RN, BSN, PHN

Ahearn Advisement Partners

Nov. 12, 10 am - 11:30 am

More information

COVID-19 restrictions and social distancing present many challenges for hospice counseling and grief support team members. Learn the latest in e-counseling and delve into the challenges, ethical considerations, creative programming ideas, and so much more in this timely webinar.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define counseling as it applies to the various IDT roles

• Discuss relevant scope-of-practice guidelines

• List three methods for providing e-counseling

• List four ethical challenges specifically related to e-counseling

• Explain HIPAA guidelines, including COVID-19 exemptions

• Discuss several creative programming methods for providing e-services

WEBINAR DETAILS

Medicare requires that hospices provide “counseling,” but the CoPs do not clearly define or outline what that means. Counseling is not emotional support. It is important to remember that during these times of COVID-19 restrictions and social distancing. Staff and caregivers must be even more skillful and creative about how to provide counseling. This webinar will focus on various e-methods for providing counseling, including ethical considerations, dos and don’ts, maximizing telephone contacts, and other available electronic face-to-face approaches. It will also address programming ideas to ensure that isolated patients/families receive the best possible care during this pandemic. During the live webinar participants will be able to submit challenges and solutions they have experienced with e-counseling and share their thoughts with the group.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative webinar is designed to elevate the skill level of all team members who provide counseling, including social workers, chaplains, bereavement professionals, nurses, physicians, professional volunteers, and others. Leadership and management will also benefit from exploring expanded possibilities and better ways to care for those we serve.

TAKE-AWAY TOOLKIT

• Ethical considerations guide

• Staff discussion guide addressing current COVID-19 counseling challenges

• Links to applicable HIPAA guidance

• List of creative programing ideas

• Exercise with possible scenarios, including methods/techniques and interventions

• Extensive resource list covering specific interventions and approaches

• Handout with lecture notes

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

Nov. 14, 8 am - 4 pm

Registration

Cryptogenic Stroke & Atrial Cardiopathy, Hooman Kamel, MD
Dual-Antiplatelet Therapy, Anthony Kim, MD
Mobile Stroke Units, Ilana Spokoyny, MD
Future Pre-hospital Technology for Acute Stroke, Wade Smith, MD PhD
Interventional Stroke Prevention, Benjamin Plank, MD Updates on Ongoing Big Stroke Studies, Kevin Sheth, MD COVID-19 & Stroke - the NYC Experience, Joshua Willey, MD


Approved for 5.25 hrs continuing education for EMS, pharmacists, nurses, nurse practitioners, physician assistants, and physicians. Conference sponsored by Hawaii Stroke Coalition in collaboration with American Heart Association.

Nov. 5, 10:00-11:30 am

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Looking to significantly improve patient experience? Customer service and satisfaction start with the first phone call. Ensure staff are connecting with customers and exemplifying the agency’s mission with every call. Learn bite-sized skills that can be implemented quickly and effectively for big results.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Use voicemail for outbound messaging that attracts new patients

• Create your organization’s sustainable phone greeting

• Understand four call management tactics that significantly improve patient experience

• Ditch the scripts and use a four-step process to connect on every call

• Launch a DIY peer coaching program

WEBINAR DETAILS

Jennifer calls two healthcare organizations seeking information. Her impression of the first organization is that they are attentive, competent, and ready to help. The second organization feels indifferent, unfriendly, and abrupt. This impression was formed from a single phone call. Poor telephone behaviors – whether systemic or interpersonal – reduce access and could be a top branding issue. Healthcare providers have less to fear from competitors offering the same services than from indifference on the part of a team member. To be fair, telephone rapport can be difficult to accomplish because calls tend to be transactional. This webinar will cover bite-sized skills that can be implemented quickly and result in significantly better patient experiences.

How can you sustain the gains implemented as a result of attending this webinar? You can't observe every telephone call. The solution is a peer coaching program to reinforce agency standards throughout the year. A peer call coaching program is the most effective way to sustain positive call behaviors and customer satisfaction. By the end of this webinar attendees will have a simple, ready-to-implement program.

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for team members involved in the patient experience. It will benefit call center managers, leaders, and managers responsible for customer service staff, training managers, HR personnel, referral and intake staff, and anyone who wants to improve their customer service phone skills.

TAKE-AWAY TOOLKIT

• 20 empathetic telephone phrases

• Customizable peer call coaching template

• Pre-hire assessment tool for effectively evaluating candidates for positions requiring excellent phone skills

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Susan Keane Baker, MHA

Nov. 3, 10-11:30 am

More information

Industry expert and licensed clinical social worker, Gary Gardia, will clarify the role of chaplains and social workers as grief counselors in a hospice setting. Learn which grief model to use, apply appropriate skills and interventions, understand the boundaries of your scope of work, and more.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define counseling in terms of chaplain and social worker practices

• Describe three situations that would fall outside their scope-of-practice

• Discuss the strengths and weaknesses of three grief/loss models

• List three evidence-based theoretical frameworks that can be utilized in grief counseling

• Describe three situations and discuss which theoretical framework to utilize

• Apply concepts, skills, and interventions to situation examples

WEBINAR DETAILS

Many team members come to hospice understanding that they need to provide grief counseling, yet what does that really mean for chaplains and social workers? What is their counseling scope-of-practice? This webinar will define grief counseling and illustrate situations that fall outside of a chaplain’s or a social worker’s line of work. Using the interactive chat box during the live webinar, you can discuss which theoretical frameworks are a good fit for grief counseling within your agency. You will also learn which models are outdated and why, and what models to use now to guide your practice of work. Participants will gain valuable skills and information as they relate to the work of social workers and chaplains in the hospice setting.

 Attendance certificate provided to self-report CE credits.

Don't Miss the Other Social Worker & Chaplain Series Webinars!

Sign up for the 3-part series!

Learn more about the Social Worker & Chaplain Series.

WHO SHOULD ATTEND?

This important content is designed to provide chaplains and social workers with the knowledge and skills they may not have received in previous work settings. Managers and leaders will also benefit from learning more about the work of these two disciplines. Other team members and volunteers can gain insight and skills on grief counseling preferred practices as well.

TAKE-AWAY TOOLKIT

• Handout with detailed information about each theoretical framework

• Application exercises based on common grief counseling scenarios

• Follow-up exercises for interdisciplinary team members to illustrate scope-of-practice limitations

• Additional lecture notes and references

• Resources for continued learning opportunities

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

Oct. 28, 9 am - 10:30 am

More information

How do you prepare for the unpredictable? A solid strategic plan is a step in the right direction. This webinar will delve into a community needs assessment, evaluating your board, and identifying agency strengths, weaknesses, opportunities, and threats. Participants will learn how to craft a strategic plan that is fluid, flexible, and able to withstand any COVID-19 curveballs.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Incorporate a community needs assessment into your agency’s strategic plan

• Explain why it is critical to evaluate the board’s effectiveness, especially during unpredictable times

• Define why a comprehensive human resource strategic plan should be included within your agency’s strategic plan

• Explain the strategic plan process and any necessary changes during a pandemic

• Distinguish agency strengths, weaknesses, opportunities, and threats

• Identify potential opportunities in the new normal of COVID-19

WEBINAR DETAILS

Will your agency emerge from the pandemic with a dynamic strategy and plan? Is your strategic plan fluid, flexible, and living? Does it assess community needs and agency strengths, weaknesses, opportunities, and threats? Does it incorporate a human resource specific strategic plan and director evaluation? How are board members’ effectiveness measured during a pandemic? Do you even have the right board members? Does your agency’s strategic plan reflect the likelihood that the pandemic and its effects will be felt for the next few years?

This timely webinar will explain strategic planning considerations and “must-haves.” Prepare now by learning how to identify needs, what to evaluate, and the components of a strategic plan. Ensure your agency has the right mix of talent, tools, and thoughtful planning to weather this unpredictable storm. Plus, you’ll discover “new” ways of thinking to better support community needs throughout the pandemic’s aftermath. Don’t miss this!

Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is designed for board members, executive management, directors, supervisors, CFOs, medical directors, clinical management, quality assurance staff, business development personnel, intake team members, and all individuals involved with strategic planning.

 TAKE-AWAY TOOLKIT

• SWOT analysis worksheet

• Board evaluation template

• Links to the following:

  • Improving Board Effectiveness

  • For-Profit Board Evaluation Form

  • Five Principles for Getting the Most out of a Board Assessment

  • Eight Elements of Strategic Planning

  • Community Needs Assessment: COVID-19 Update Template

  • Community Needs Assessment: Updated Template & Data Resource Guide

  • Five Steps to Emerge from the Pandemic With a Dynamic Strategy

• Additional links to valuable tools including HR strategic planning tools