April 28, 10 am - 11:30 am

More information

What’s the hardest part of your job? The majority of leaders say “holding people accountable.” On the flip side, employees view 2 out of 3 managers as ineffective when it comes to accountability. Let’s change that statistic hold yourself accountable and join this webinar on virtual accountability.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify and apply the four components of accountability

• Recognize the eight reasons why leaders shy away from holding people accountable

• Tweak a common monitoring technique for virtual success

• Explain the consequences of no accountability

• Enjoy six positive results of virtual accountability

WEBINAR DETAILS

According to Talent Quarterly, businesses are in an accountability crisis. Holding employees accountable has become increasingly complex within the current pandemic. Leaders are quickly making virtual adaptations in areas they already struggled with. Join us for an insightful webinar on holding remote teams accountable. We will break down the four components of accountability, discuss real-life examples, and the importance of each area. Learn the eight common reasons why managers shy away from accountability and how to make a shift in the right direction. With just a few minor tweaks to your virtual leadership style you will see a huge improvement in your ability to hold remote employees and teams accountable. If you are one of the many leaders trapped in the “accountability crisis,” register for this information packed webinar and lead your team to success.

The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Mark your calendars now to attend this webinar and take a step towards holding your team accountable in a virtual world.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

Don't Miss the Other Virtual Leadership 101 Workshop Webinars!

Sign up for the 3-part workshop!

NEW! ONLINE FORUM FEATURE

Your webinar registration gives you access to a private forum to connect with Joanna Pera the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to hold teams accountable.

TAKE-AWAY TOOLKIT

• Four Components of Accountability

• Virtual Accountability Tips

• Reference material

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Joanna Pera

Powered by Pera

April 22, 9 am - 10:30 am

More information

Do you have employees that are not engaged or worse, actively disengaged? Bring your team back together and get everyone involved by using effective engagement drivers and methods. Re-engage your virtual teams to boost morale, increase productivity, and even profits!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Use 10 engagement drivers to impact overall engagement of remote teams

• Understand the main causes for employee disengagement

• Identify employees who are not engaged versus actively disengaged

• Distinguish between employee satisfaction and engagement

• Apply engagement techniques to see improvements fast

WEBINAR DETAILS

Engagement. A word we hear often as it relates to employees, but what does it really mean and why is it important? How do employee engagement and employee satisfaction differ? How has the recent shift to a virtual work force impacted a leader’s ability to engage with remote teams? In this valuable webinar we will discuss those questions, address what employee engagement is, and how to effectively engage your virtual teams. We will also look at each driver that impacts employee engagement and provide examples on how those specific drivers can be virtually managed.

If you are one of many leaders experiencing challenges engaging your remote team, register for this insightful webinar packed with tips and techniques to use immediately. The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Investing in engagement initiatives isn’t just good for your employees. There are also tremendous benefits for the bottom line. Don’t delay, learn how to re-engage your virtual teams to boost morale, increase productivity, and even profits!

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

Don't Miss the Other Virtual Leadership 101 Workshop Webinars!

Sign up for the 3-part workshop!

NEW! ONLINE FORUM FEATURE

Your webinar registration gives you access to a private forum to connect with Joanna Pera, the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to engage employees and teams.

TAKE-AWAY TOOLKIT

• Employee Engagement Glossary

• Virtual Engagement Tips

• Signs of Disengagement

• Reference material

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Joanna Pera

Powered by Pera

April 21, 9 am - 10:30 am

More information

The bereavement team is a fundamental hospice service. Find out how bereavement services can be implemented and used (even during stressed times) and accurately measure your program for effectiveness.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify key regulatory requirements of a bereavement program

• Determine who is qualified to administer bereavement and counseling services

• Assess and determine bereavement risk levels

• Distinguish the IDG’s role in bereavement review

• Identify bereavement services that an agency can provide

• Define how the bereavement program is incorporated into a patient plan of care

WEBINAR DETAILS

The Hospice Conditions of Participation (CoPs) require bereavement counseling as a core service. Does your agency ensure bereavement care meets regulatory compliance? This webinar will cover key regulations and offer suggestions to improve bereavement care and program structure. Learn how to define program goals and include CoPs within your agency’s policies and procedures. Gain insight into what bereavement services are, who is qualified to provide them, who will receive them, and how to identify key staff to set up a bereavement plan of care. You’ll learn when bereavement support is available, how long services will be provided, and how those services can be provided with limited staffing, insufficient resources, and a global pandemic!

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

Don't Miss the Other CoP Compliance for Hospice Personnel Series Webinars!

Sign up for the 4-part webinar series!

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Kathy Ahearn, RN, BSN, PHN

Ahearn Advisement Partners

April 20, 9 am - 10:30 am

More information

Avoid deficiencies before they happen! Review commonly cited hospice CoPs to ensure your agency’s interdisciplinary team is providing the highest level of care while meeting compliance requirements.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify commonly cited hospice CoP deficiencies on interdisciplinary teams, care planning, and coordination of services

• Describe guidelines for use/documentation of levels of hospice care to ensure the levels are documented appropriately

• Recognize noncompliance with pain/symptom management, documentation of wound care/treatment orders, skilled-facility coordination, and comprehensive assessments

• Explain how to write specific, measurable goals and interventions

• Identify ways to avoid survey deficiencies by ensuring compliance

WEBINAR DETAILS

Agency compliance is essential to avoiding survey deficiencies. Among the most commonly cited hospice deficiencies are the hospice Conditions of Participations (CoPs) on interdisciplinary teams, care planning, and coordination of services. This webinar will drill down on those specific CoP requirements and teach you to recognize noncompliance so  issues can be corrected immediately and avoid a survey deficiency.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This informative session will best suit administrators, clinical managers, quality assurance managers and staff, clinical educators, and clinical staff.

TAKE-AWAY TOOLKIT

• Useful website links

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Sharon Litwin, RN, BSHS, MHA, HCS-D

Healthcare Provider Solutions Inc.

April 14, 9 am - 10:30 am

More information

End-of-life care presents many challenges, including when to have a medication minimization conversation. Learn why less is more and how to tackle this difficult topic to increase comfort for your patients towards the end stage of disease.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define polypharmacy, duplicate therapy, and pill burden

• Describe hospice goal concordant care

• Identify who is responsible for deprescribing

• List the steps of the deprescribing process

WEBINAR DETAILS

This webinar will focus on appropriate medication minimization in end-of-life care. Patients often present for hospice admission with rampant polypharmacy issues that should be addressed in order to promote quality end-of-life care. Unfortunately, the task of medication deprescribing or minimization is much easier said than done. This webinar will provide valuable information to clinicians for application to the medication minimization conversation and explanation of why less is more!

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for hospice and palliative care physicians, nurses, pharmacists, social workers, and administrators.

TAKE-AWAY TOOLKIT

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Dr. Mary Mihalyo, B.S., PharmD, BCPS

Delta Care Rx

March 25, 10 am - 11:30 am

More information

What’s the hardest part of your job? The majority of leaders say “holding people accountable.” On the flip side, employees view 2 out of 3 managers as ineffective when it comes to accountability. Let’s change that statistic hold yourself accountable and join this webinar on virtual accountability.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify and apply the four components of accountability

• Recognize the eight reasons why leaders shy away from holding people accountable

• Tweak a common monitoring technique for virtual success

• Explain the consequences of no accountability

• Enjoy six positive results of virtual accountability

WEBINAR DETAILS

According to Talent Quarterly, businesses are in an accountability crisis. Holding employees accountable has become increasingly complex within the current pandemic. Leaders are quickly making virtual adaptations in areas they already struggled with. Join us for an insightful webinar on holding remote teams accountable. We will break down the four components of accountability, discuss real-life examples, and the importance of each area. Learn the eight common reasons why managers shy away from accountability and how to make a shift in the right direction. With just a few minor tweaks to your virtual leadership style you will see a huge improvement in your ability to hold remote employees and teams accountable. If you are one of the many leaders trapped in the “accountability crisis,” register for this information packed webinar and lead your team to success.

The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Mark your calendars now to attend this webinar and take a step towards holding your team accountable in a virtual world.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Virtual Leadership 101 Workshop Webinars!

Sign up for the 3-part workshop!

NEW! ONLINE FORUM FEATURE

Your webinar registration gives you access to a private forum to connect with Joanna Pera the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to hold teams accountable.

TAKE-AWAY TOOLKIT

• Four Components of Accountability

• Virtual Accountability Tips

• Reference material

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Joanna Pera

Powered by Pera

March, 11 10 am - 11:30 am

More information

The role of the hospice nurse is critical to the team. This webinar delves into the requirements for assessments and plans of care for both nurses and aides, including oversight requirements. POCs are considered the foundation of a compliant, high-quality hospice practice, and payment support for an agency. Learn best practices for utilizing both disciplines and common compliance challenges for nurses and aides. Hospice eligibility, levels of care, and how to avoid high-risk admissions will also be reviewed.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other CoP Compliance for Hospice Personnel Series Webinars!

Sign up for the 4-part webinar series!

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Kathy Ahearn, RN, BSN, PHN

Ahearn Advisement Partners

March 4, 8 am

More information

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Recording available Thursday, March 4, 2021

The Sales Training Part 2 webinar of this series is designed for the sales team and will review high-level Part 1 training. In addition it will provide ways to create meaningful conversations to help define the customers’ needs and how to position yourself as a strong partner who is vested in your customer's success.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other The Art of Successful & Meaningful Selling Series Webinars!

Sign up for the 3-part webinar series!

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only. 

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Gloria Turner

Turner Healthcare Consulting

Feb. 18, 9 am - 10:30 am

More information

Do you have employees that are not engaged or worse, actively disengaged? Bring your team back together and get everyone involved by using effective engagement drivers and methods. Re-engage your virtual teams to boost morale, increase productivity, and even profits!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Use 10 engagement drivers to impact overall engagement of remote teams

• Understand the main causes for employee disengagement

• Identify employees who are not engaged versus actively disengaged

• Distinguish between employee satisfaction and engagement

• Apply engagement techniques to see improvements fast

WEBINAR DETAILS

Engagement. A word we hear often as it relates to employees, but what does it really mean and why is it important? How do employee engagement and employee satisfaction differ? How has the recent shift to a virtual work force impacted a leader’s ability to engage with remote teams? In this valuable webinar we will discuss those questions, address what employee engagement is, and how to effectively engage your virtual teams. We will also look at each driver that impacts employee engagement and provide examples on how those specific drivers can be virtually managed.

If you are one of many leaders experiencing challenges engaging your remote team, register for this insightful webinar packed with tips and techniques to use immediately. The Live Webinar format is designed to enhance the training experience through interactions via live chat and polling. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. Within this virtual environment we will be able to share best practices and learn from each other’s experiences. Investing in engagement initiatives isn’t just good for your employees. There are also tremendous benefits for the bottom line. Don’t delay, learn how to re-engage your virtual teams to boost morale, increase productivity, and even profits!

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Virtual Leadership 101 Workshop Webinars!

Sign up for the 3-part workshop!

NEW! ONLINE FORUM FEATURE

Your webinar registration gives you access to a private forum to connect with Joanna Pera, the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

All leaders, managers, and supervisors responsible for holding remote teams accountable will benefit from attending this timely webinar. On-site leaders will also gain valuable insight and skills on how to engage employees and teams.

TAKE-AWAY TOOLKIT

• Employee Engagement Glossary

• Virtual Engagement Tips

• Signs of Disengagement

• Reference material

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Joanna Pera

Powered by Pera

Feb. 17, 10 am - 11:30 am

More information

Don’t make growing your program harder than it needs to be. Professional hospice volunteers can help agencies not only meet, but exceed the 5% requirement. Understand the Medicare CoPs to ensure volunteers are meeting their full potential and do away with the unnecessary restrictions.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Site Medicare CoPs related to the use of professional volunteers

• Discuss three common dynamics related to the CoPs and your own agency’s policy restrictions

• List 10 expanded uses for volunteers who have licenses, certifications, ordination, or other qualifications

• Demonstrate the use of policies, training curricula, and other provided resources

• Use three different methods of recruiting and marketing for professional volunteers

 WEBINAR DETAILS

There is an increasing need for volunteers as hospice programs continue to expand. However a nationally evolving dynamic is the increase of volunteer restrictions; a situation that is unnecessarily counterproductive to growing a volunteer program. Many agencies place excessive restrictions on volunteers because they do not fully understand the Medicare CoPs governing what volunteers can do. This webinar will focus on expanding the involvement of professional volunteers in a way that increases the ability to provide high-quality care, meet and exceed the 5% requirement, and provide relief to overworked staff. Involving community professionals as volunteers within your program is also an excellent way to market hospice programs and services.

Don't Miss the Other Intensive Skills Training for New Volunteer Managers Webinars!

Sign up for the 3-part training course!

THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This informative session is designed for volunteer managers, volunteers serving on the program’s steering committee, organization leadership, managers, and marketing personnel.

TAKE-AWAY TOOLKIT

• Applicable Medicare regulations and guidance

• Potential roles for your community professionals as volunteers

• Sample position and program descriptions, training curricula, and evaluation criteria

• Discussion guide to assist with obtaining staff/leadership buy in

• Handout with additional lecture notes, references, and learning opportunities

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

Wednesday, February 17, 2021, 10-11:30am

Engaging in Difficult Conversations, Preventing and Resolving Family Conflict

when Caring for a Family Member with Dementia

• Understand the Mediation Process: how it works; the issues that can be addressed; from

differences among siblings regarding how to best care for a parent in various stages of

dementia, to when professional services and care are needed; who participates, including

when and how the person with dementia can participate; when mediation is appropriate; how

to access mediation.

• Understand the Family Conferencing process: how it works, including how the focus is

centered on the needs and values of the person with dementia; the issues that can be

addressed, including information sharing among siblings, maintaining family support for the

person with dementia while social distancing during the pandemic, and more; who

participates, including the person with dementia, extended family, and friends; when a family

conference is appropriate; and, how to schedule a family conference.

Advance Registration is required at this link:

https://www.eventbrite.com/e/mediation-preventing-family-conflict-caring-for-a-loved-one-with-dementiatickets-138916794873

The Zoom link & handouts will be sent to registrants before the session. Sorry, no CEs are

available, but a Certificate of Completion will be given to registered attendees upon request.

For questions about the workshop or registration, please contact:

Jody Mishan, (808) 295-2624 or jmishan@hawaii.rr.com

Feb. 4, 10 am - 11:30 am

More information

Caring for others is extremely rewarding. However, it involves a degree of challenge, particularly during times of crisis. The fields of resilience, emotional intelligence, and post-traumatic growth have much to teach us about how to thrive, rather than merely survive, traumatic times. 

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define the impact of potentially traumatic events on the well-being of staff, patients/residents, and families

• Explore literature on resilience, emotional intelligence, and post-traumatic growth

• Evaluate current levels of resilience and emotional intelligence present in oneself and organization

• Analyze practical techniques for building resilience, emotional intelligence, and post-traumatic growth

• Develop a plan of care to incorporate resilience and emotional intelligence techniques into personal and professional practice to enhance post-traumatic growth for ourselves and those we serve

WEBINAR DETAILS

How do we tend to our own moral distress and provide excellent care to teams and patients? How do we make sense of ethical challenges? What are we to do with feelings of helplessness in the midst of such enormous need? Where do we turn for support when faced with overwhelming personal and professional struggles? With humor and gentleness, we will explore challenges and solutions to these questions. This timely webinar will discuss practical, immediately actionable ways to build healthy skills to care for ourselves. Attendees will learn how to show up better for others while modeling these skills for our teams, and the patients/residents and families for whom we care.

Attendance certificate provided to self-report CE credits.

THIS WEBINAR BENEFITS THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for all clinical, non-clinical, and administrative staff and leaders interested in improving their own skill set, enhancing their own well-being, and better supporting patients/residents, families, and teams. It will also benefit staff in hospitals and personal attendant agencies.

TAKE-AWAY TOOLKIT

• Practical, immediately implementable tools for improving personal well-being and clinical competence

• References and links to materials for further study

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Carla Cheatham

Founder of Carla Cheatham Consulting Group

Feb. 3, 10 am

More information

Everything you need to know about building and maintaining a creative and inclusive volunteer program. Don’t let COVID-19 restrictions and fears hold your program back. Attend this webinar and leave with numerous tools and a plan for your program’s success.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Create a series of comprehensive needs assessments

• Determine which creative programming ideas are the best fit for your organization

• Integrate creative programming ideas that assist in providing high-quality care alongside today’s COVID restrictions and fears

• Implement new programs and services using provided techniques and guidelines

• Create a 1–5-year volunteer program plan utilizing assessment results

• Achieve and maintain volunteer program Medicare CoPs

WEBINAR DETAILS

Volunteer managers possess a specific series of skill sets that are essential for their program’s success. This includes the ability to identify needs, expand services offered to patients and families, develop effective programming to meet those needs, and maintain CoP compliance. The webinar will take an “everything you need to know” approach to creative programming and will provide step-by-step methods to program development utilizing volunteers. Learn how to provide high-quality care within an innovative program that takes into consideration COVID-19 restrictions and fears. After the webinar, participants will have numerous samples to choose from and will be equipped to design a 1-5-year plan for their volunteer program.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Intensive Skills Training for New Volunteer Managers Webinars!

Sign up for the 3-part training course!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This informative webinar is designed for volunteer managers, volunteers serving on the program’s steering committee, hospice administrators, and all team leaders.

TAKE-AWAY TOOLKIT

• Sample needs assessments and tools to adapt and utilize

• Sample programming ideas with job descriptions, policies, and procedures

• Suggested curricula for two new program ideas

• Ideas for the creation of a 1–5-year volunteer plan

• Handout with additional lecture notes

• Extensive list of resources and learning opportunities

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Gary Gardia, LCSW, APHSW-C

Gary Gardia Inc.

Working Together to Empower and Protect

Persons Living with Dementia

PART 1: Wednesday, January 20, 10-11:30am

Using Decision Supports to Engage and Empower

Persons Living with Dementia

Overview of Dementia and its Causes; the Importance of an Early and Accurate Diagnosis;

Protecting the Rights of a Person with Dementia; Supported Decision-Making; Balancing

Empowerment and the Progressive Nature of Dementia

PART 2: Wednesday, February 3, 10-11:30am

Adult Abuse: Risks for Persons Living with Dementia

COVID-19 and Abuse; Types of Abuse (financial abuse and exploitation, emotional/psychological,

neglect/self-neglect, sexual, warning signs); Adult Protective Services; Elder Justice Act; Resources

and Training; Hawaii laws, statutes and definitions

Please register for one or both sessions at this Eventbrite link

https://www.eventbrite.com/e/working-together-to-empower-and-protect-persons-living-withdementia-

tickets-135966618817

For questions or help with registering, contact Jody Mishan,

(808) 295-2624 or at jmishan@hawaii.rr.com

Sorry, no CEs are available,

but a Certificate of Attendance will be provided to those who need it.

This series is made possible by a grant to Catholic Charities Hawaiʻi from the Administration on Community

Living/Administration on Aging for the Alzheimer’s Disease Program Initiative

DAVID GODFREY, J.D.

Senior Attorney

American Bar Association, Commission on Law and Aging (ABA)

Presenter on January 20 and February 3, 2021

David Godfrey is a senior attorney at the ABA Commission on Law and Aging in Washington DC.

He is responsible for the ABA’s role in the Administration on Aging funded National Center on Law and

Elder Rights. Prior to joining the Commission, he was responsible for elder law programming at the

Access to Justice Foundation in Kentucky and served as a consultant trainer for the AARP Foundation.

He does research and training on legal issues in aging, with a focus on planning for incapacity,

understanding legal capacity, elder abuse prevention, intervention and remediation, decision supports,

legal ethics, and guardianship reform. He has prepared and presented training in 31 states and

internationally.

He is a former board member of the National Academy of Elder Law Attorneys – and was named a Fellow

of the Academy in 2019. He serves on the advisory council for Dementia Friendly America. He has been

a volunteer for the Alzheimer’s Association, hospice and numerous community service agencies. He has

reviewed contract or grant proposal for the Administration for Community Living.

His interest in helping persons and families living with dementia started as a family caregiver first for a

grandfather, then grandmother, and later with his own mother.

Mr. Godfrey earned his B.A. with honors at Rollins College in Winter Park, Florida, and his J.D. cum laude

from the University of Louisville School of Law in Kentucky. He is licensed to practice law in Kentucky

and is a licensed real estate broker in Florida.

Jan. 28, 10 am

More information

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Recording available Thursday, January 28, 2021

Networking and marketing to physicians can still be done within a COVID environment and is vital to your agency’s success. This webinar will take you through the process of building and maintaining physician relationships.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Understand current statistics and trends in physician care

• Create strategies for new challenges within a physician’s environment

• Connect with your target audience in the COVID-19 environment

• Discuss the barriers you experience as a provider

• Define your value proposition in creative ways

• Explain how you can meet a physician’s current needs and serve their patients

• Distinguish your brand and position your organization for long-term success

WEBINAR DETAILS

The US leads the world in healthcare spending, devoting almost 18% of its GDP (Gross Domestic Product) to healthcare costs and that percentage is slated to continuously rise. Healthcare systems have been tasked to provide higher-quality care, decrease costs, and improve outcomes. The COVID-19 pandemic has been a challenging time for building physician relationships. However, there is good news! Networking and marketing to physicians can still be done and is vital to your agency’s success. This webinar will cover physicians’ needs and the challenges they are facing. It will also showcase how to define your value proposition in creative ways. 

In this new reality, the physician plays a large role in the complex mechanisms of healthcare delivery, especially in end-of-life care. The past few months have taken a toll on everyone in the healthcare community and physicians are searching for fellow providers with whom they can build a genuine connection. With that in mind, we will review engagement strategies and management ideas as well as re-purposing previous marketing efforts to current times. Position your organization for long-term success by distinguishing your brand, meeting the needs of physicians, and overcoming barriers all with the goal of better serving the people within your care.

Attendance certificate provided to self-report CE credits.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Palliative Care

WHO SHOULD ATTEND?

This informative session will best suit administrators, business development leaders, sales team members, hospital liaisons, clinical management, and other staff members who interact with physicians or who want more knowledge about their role in the evolving healthcare landscape.

TAKE-AWAY TOOLKIT

• Physician contact exercises for team demonstration role play

• Useful websites and articles links

• Reference links

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Gloria Turner

Turner Healthcare Consulting

Jan. 27, 10 am

More information

This training can serve as a foundation for new staff orientation and a refresher for seasoned team members striving for agency excellence and compliance.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify who is eligible for the Hospice Medicare Benefit

• Define the required documentation supporting a Medicare Eligible Hospice Admission

• Explain the four Levels of Care and the documentation required for each

• Clarify per the CMS Conditions of Participation what are considered core hospice services

• Identify what is required under the new hospice benefit election statement and addendum

• Understand the benefit of using Local Coverage Determinations (LCDs) for greater accuracy when documenting

• Recognize the difference between hospice and palliative care

WEBINAR DETAILS

This Hospice 101 webinar will provide a review of the Medicare Hospice Benefit, which can be used for new hospice staff orientation and onboarding and as a refresher for every team member. The emphasis on Medicare post-acute care and value continues, and increased use of hospice care is anticipated . This opens the door to further CMS scrutiny. It is imperative that all staff have a clear understanding of the Medicare Hospice Benefit to ensure agency compliance. A full understanding of hospice eligibility and required documentation is crucial to supporting a qualified Medicare Hospice admission. This webinar will review the new Hospice Patient Election Statement, the Patient Addendum of Non-Covered Services, the four Levels of Care and required documentation, and hospice admission paperwork. Learn the ins and outs of the certification process, including high-risk areas such as Medicare audits, payment denials, and inappropriate admissions that can trigger CMS oversight.

Attendance certificate provided to self-report CE credits.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This webinar is recommended for all new hospice staff and anyone who would benefit from a refresher on the Hospice Benefit, including board members, quality assurance and compliance personnel, DOPCSs, admission team nurses, clinical managers, intake staff, liaisons, and marketing and business development team members. Home health administrators who are interested in adding a hospice agency to their service portfolio and care continuum will also benefit.

TAKE-AWAY TOOLKIT

• The Medicare Hospice Benefit – official government handout

• CMS’ Medicare and Medicaid Programs: Hospice Conditions of Participation

• Changes to Hospice Regulations at 42 CFR 418 FY2020 Hospice Wage Index Final Rule

• COVID-19 Public Reporting Tip Sheet

• Links to the following:

  • Hospice GIP Audit Tool

  • LCD tool example

  • Hospice Orientation for the Interdisciplinary Team, A Training Compendium for New Care Staff

• PDF of slides and the speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Kathy Ahearn, RN, BSN, PHN

Ahearn Advisement Partners

Working Together to Empower and Protect

Persons Living with Dementia

PART 1: Wednesday, January 20, 10-11:30am

Using Decision Supports to Engage and Empower

Persons Living with Dementia

Overview of Dementia and its Causes; the Importance of an Early and Accurate Diagnosis;

Protecting the Rights of a Person with Dementia; Supported Decision-Making; Balancing

Empowerment and the Progressive Nature of Dementia

PART 2: Wednesday, February 3, 10-11:30am

Adult Abuse: Risks for Persons Living with Dementia

COVID-19 and Abuse; Types of Abuse (financial abuse and exploitation, emotional/psychological,

neglect/self-neglect, sexual, warning signs); Adult Protective Services; Elder Justice Act; Resources

and Training; Hawaii laws, statutes and definitions

Please register for one or both sessions at this Eventbrite link

https://www.eventbrite.com/e/working-together-to-empower-and-protect-persons-living-withdementia-

tickets-135966618817

For questions or help with registering, contact Jody Mishan,

(808) 295-2624 or at jmishan@hawaii.rr.com

Sorry, no CEs are available,

but a Certificate of Attendance will be provided to those who need it.

This series is made possible by a grant to Catholic Charities Hawaiʻi from the Administration on Community

Living/Administration on Aging for the Alzheimer’s Disease Program Initiative

DAVID GODFREY, J.D.

Senior Attorney

American Bar Association, Commission on Law and Aging (ABA)

Presenter on January 20 and February 3, 2021

David Godfrey is a senior attorney at the ABA Commission on Law and Aging in Washington DC.

He is responsible for the ABA’s role in the Administration on Aging funded National Center on Law and

Elder Rights. Prior to joining the Commission, he was responsible for elder law programming at the

Access to Justice Foundation in Kentucky and served as a consultant trainer for the AARP Foundation.

He does research and training on legal issues in aging, with a focus on planning for incapacity,

understanding legal capacity, elder abuse prevention, intervention and remediation, decision supports,

legal ethics, and guardianship reform. He has prepared and presented training in 31 states and

internationally.

He is a former board member of the National Academy of Elder Law Attorneys – and was named a Fellow

of the Academy in 2019. He serves on the advisory council for Dementia Friendly America. He has been

a volunteer for the Alzheimer’s Association, hospice and numerous community service agencies. He has

reviewed contract or grant proposal for the Administration for Community Living.

His interest in helping persons and families living with dementia started as a family caregiver first for a

grandfather, then grandmother, and later with his own mother.

Mr. Godfrey earned his B.A. with honors at Rollins College in Winter Park, Florida, and his J.D. cum laude

from the University of Louisville School of Law in Kentucky. He is licensed to practice law in Kentucky

and is a licensed real estate broker in Florida.

Jan. 14, 10 am

More information

Virtual leadership is a new term for a new world. If you are one of the many leaders who have experienced a monumental shift in the way you lead your team, this valuable webinar is a must!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Access a private online forum to connect with the speaker, program coordinator, and webinar attendees (see the ONLINE FORUM FEATURE below for more details)

• Define each essential virtual leadership skill

• Understand virtual leadership skill applications and benefits

• Distinguish traditional leadership skills that are transferable from those that need virtual tweaking

• Self-identify opportunities for further development

• Use techniques for professional skill development

WEBINAR DETAILS

Impactful leadership skills are developed over time, not overnight. As many leaders move to a virtual leadership model it is important to recognize that some traditional leadership skills may be transferable, while others may need to be enhanced, and new ones learned. Learning new ways to lead a team takes time, diligence, and a desire to adapt to an ever-changing world. Attending this information-packed webinar to discover the eight essential competencies needed for effective virtual leadership is the first step!

This webinar will review the eight essential virtual leadership skills one-by-one and discuss examples, benefits, and the applications of each. The session format is designed to enhance the training experience with interaction through a chat box and polling during the live webinar and an online forum available afterwards. Through the online forum, all participants will be able to connect with the speaker, program coordinator, and each other. With this format we will be able to share best practices and learn from each other’s experiences. The most successful leaders are leading virtual teams and taking advantage of the benefits virtual teams bring to an organization.

Attendance certificate provided to self-report CE credits.

Don't Miss the Other Virtual Leadership 101 Workshop Webinars!

Sign up for the 3-part workshop!

NEW! ONLINE FORUM FEATURE

Your webinar registration gives you access to a private forum to connect with Joanna Pera, the program coordinator, and other webinar attendees. After registering you will receive email instructions on how to create an account and login. This online forum allows you to submit questions, provide feedback, connect with others, find solutions, participate in book discussions, and so much more in a safe and welcoming virtual community! In this “new normal” era of online learning and social distancing let’s get connected and stay connected!

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

• Home Health

• Home Care

• Palliative Care

WHO SHOULD ATTEND?

This informative session is designed for leaders, managers, supervisors, and those who traditionally led teams in person, face to face, or anyone wanting a fresh perspective on virtual leadership skills and applications.

TAKE-AWAY TOOLKIT

• Valuable reference material

• The Eight Essential Skills handout

• Skill development exercises

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Joanna Pera

Jan. 12, 10 am

More information

Qualified, professional, compliant staff are critical to agency success and compliance with accrediting and Medicare standards. This program will provide an in-depth explanation of what a formalized competency program is and how to successfully develop and implement one within your agency.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Describe the development steps of a hospice competency program

• Define core and discipline-specific competency

• Explain the necessary methods to achieve competency

• Develop and implement a successful competency program

• Evaluate a competency program

WEBINAR DETAILS

Is your competency program doing its job? Do you understand what an effective hospice competency program looks like? Having a formalized competency program for all staff and subcontractors is essential to meeting accrediting and Medicare standards. Ensure employees, subcontractors, students, and volunteers are qualified and competent to provide patient services and perform their job responsibilities. Discover the steps to developing a robust competency program and how to effectively manage it. Start the new year right by establishing your own successful hospice competency program!

Attendance certificate provided to self-report CE credits.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:

• Hospice

WHO SHOULD ATTEND?

This informative session is designed for administrators, managers, clinical educators, all clinical staff, and quality-assurance team members.

TAKE-AWAY TOOLKIT

• Sample policies

• PDF of slides and speaker’s contact info for follow-up questions

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual organization's use only.

This webinar is available exclusively through the Hospice & Home Care Webinar Network.

MEET THE PRESENTER

Sharon Litwin, RN, BSHS, MHA, HCS-D

Healthcare Provider Solutions Inc.